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Kerry Toyota

Florence, KY

4.6
1,813 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,813 reviews

August 15, 2023

Good customer service. Very friendly advisor and QUICK turnaround. They replaced (mandatory) my filters that I had replaced recently. They switched them back out and gave m More

by shellz9bellz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Deborah Miller
Aug 16, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience, We look forward to your next visit with us!

August 14, 2023

Tony really did a good job at making us feel welcomed despite us having two small children that ran around the dealership More

by Topkek69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Marsh, Tony Porchia, Jeremy Schmidt
Aug 14, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

August 13, 2023

Always great service and very timely. I have two cars that are service there. Ben and Stacy take good care of me. Thank you. More

by SKIP9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Ben Coutermarsh
Aug 14, 2023 -

Kerry Toyota responded

SKIP9, we are very happy we could provide you with a positive experience!

August 13, 2023

They were very friendly and I waited for car and was completed in very reasonable time More

by dbracer23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
Aug 14, 2023 -

Kerry Toyota responded

dbracer23, thank you so much for the positive review!

August 12, 2023

Professional and kind associate. Work done well and in a timely manner. Brandon reviewed work done and made recommendations for future inspection More

by kathy.barton52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Aug 14, 2023 -

Kerry Toyota responded

Kathy, thank you so much for the positive review!

August 12, 2023

Very. Accommodating. Tony was great! Now I'm just hoping the service is just S good. More

by SHELBYAKERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Marsh, Tony Porchia
Aug 14, 2023 -

Kerry Toyota responded

SHELBYAKERS, we are very happy we could provide you with a positive experience!

August 12, 2023

25000 service in & out in 35 minutes tires rotated fluids refreshed and brakes checked. Very satisfied More

by BILLCURRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Aug 14, 2023 -

Kerry Toyota responded

BILLCURRY, we are very happy we could provide you with a positive experience!

August 12, 2023

The people are great and knowledgeable my issue is why do you make a car that the wiring and tubing attract rodents. This is the second time I had to replace tubing and wiring. $1500 later I still have no so More

by Chas.hungler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Coutermarsh
Aug 14, 2023 -

Kerry Toyota responded

Thank you for your feedback.

August 11, 2023

Excellent dealership. Very friendly employees. Always listen closely to any problems we may have, Highly recommended. More

by Kaare2702
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Aug 14, 2023 -

Kerry Toyota responded

Kaare, Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Aug 14, 2023 -

Kaare2702 responded

This dealership is highly recommended for the quality of the cars and the quality of the service department.

August 11, 2023

We have always had nothing but wonderful service at Kerry Toyota. However, today I’m a bit disappointed we came in for service and we were told that our tires are dry rotted and it’s a manufacture issue not More

by DARTHWALKER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Cady
Aug 14, 2023 -

Kerry Toyota responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our service manager Jason to discuss your concerns, as your satisfaction is of utmost importance to us.

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