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Kerry Toyota

Florence, KY

4.6
1,825 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,825 reviews

September 01, 2023

The tech. didn't call me when my car was done, then lost the paperwork. Took *and a half hours for an express oil change More

by aulmer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Fitch
August 31, 2023

Very friendly and helpful staff. I would recommend this dealer to anyone seeking a new car. More

by CBROWN67
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Greg Siegmundt, Ben Coutermarsh
Sep 07, 2023 -

Kerry Toyota responded

Thank You for this wonderful review and recommendation!

August 31, 2023

Everyone who works at the place is totally miserable. They avoid eye contact when you’re checking in their rude and they never answer the phone. More

by WNG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Taylor, Brandon Cady
August 30, 2023

Courteous and knowledgeable and thorough. suggestions were made on additional work that was needed and they were able to do the extra work during my appointment so that I did not have to retur More

by SSCHLU6915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The first gentleman who took my mileage., Greg Siegmundt
Aug 31, 2023 -

Kerry Toyota responded

Thank You For this wonderful review and kind words.

August 29, 2023

Ryan made the whole process very easy and everyone at the dealership was helpful and easy to work with. More

by stevenson.drew5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson, Ryan Richardson
Aug 31, 2023 -

Kerry Toyota responded

Thank You Drew for your kind words, Congratulations!

August 28, 2023

Very good service. No pressure sales. Clean and professional appearance.very good sales experience. I would recommend to others More

by dkeckhoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Richardson
Aug 28, 2023 -

Kerry Toyota responded

Thank You for this wonderful review and kind words! Congratulations!

August 28, 2023

The tech was very thorough and pleasant to work with. You can tell he takes pride in his work. More

by Fosterdiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
Aug 28, 2023 -

Kerry Toyota responded

Thank You for your kind words and this wonderful review!

August 27, 2023

Freddie was very helpful and up freight upfront about everything regarding the purchase of my tundra. The process was very smooth. I would recommend Carry Toyota to my friends and family. More

by RSBALLARD57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Svach, Freddie Rogers
Aug 28, 2023 -

Kerry Toyota responded

Thank You for your kind words about Freddie and this wonderful review!

August 25, 2023

Service is prompt and congenial. There is great communication between the service crew and myself. More

by Cleaner01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Aug 25, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

August 25, 2023

I brought it in at 7:30 they found the parts to repair the transmission cooling lines and I was able to pick my truck up that afternoon and was satisfied with the price and the work done More

by FDICHIARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Jason Crowe
Aug 25, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience! We look forward to your next visit with us

Aug 25, 2023 -

FDICHIARA responded

Thank you

Aug 25, 2023 -

FDICHIARA responded

Thank you for your service and confident mechanics

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