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Kerry Toyota

Florence, KY

Overview
Reviews
Vehicles
4.6
1,825 Reviews
Call Dealership (859) 371-3939
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6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,825 reviews

September 12, 2023

Service center is so busy it seems quality of work has dropped. Noticed brake issue myself, that wasn’t noted after multipoint inspection during an oil change. Took it to another dealer, and they found fr More

by CCHWOODY516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Cady
Report | Print
Sep 14, 2023 -

Kerry Toyota responded

Please give our service manager Jason a return call at your earliest convenience!

September 12, 2023

Ryan and the team at Kerry Toyota made my car buying experience quick and easy! I would buy a car here again definitely! More

by Lukeschu615
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Richardson
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Sep 14, 2023 -

Kerry Toyota responded

Thank You for this wonderful review! Congratulations!

September 10, 2023

My sticker and car said I needed an oil change. Made the appointment. Get there and she said I don't need one for 5,000 more miles. Why not put the correct amount of miles on the sticker. More

by katieruschman
Recommend Dealer
Yes
Report | Print
Sep 12, 2023 -

Kerry Toyota responded

Katie, we do apologize for your recent experience and will use this as an opportunity to improve.

September 10, 2023

They are always both friendly and professional. Always respond to any concerns that I might have. More

by CBROWN67
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Greg Siegmundt, Ben Coutermarsh
Report | Print
Sep 12, 2023 -

Kerry Toyota responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 09, 2023

.Dont trust them. Swindled into unnecessary service, and charged $500 that I could not afford. More

by j.ottke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
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September 09, 2023

Diagnosed the problem with my truck and replaced the neutral switch. Also looked into an issue with aftermarket back up camera. More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah and Tim King
Report | Print
Sep 12, 2023 -

Kerry Toyota responded

Hello, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!

September 09, 2023

Always very happy with the service at Kerry Toyota. The service is always high quality. More

by MUDDYCREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Report | Print
Sep 12, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

September 08, 2023

Friendly service. Fast turn around. Comfortable waiting area. Clean environment. Fair pricing. Good snacks coffee. More

by Rayjan1805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Report | Print
Sep 12, 2023 -

Kerry Toyota responded

Hello, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!

September 08, 2023

Got there early, they were really quick, honest, amd professional. I would definitely recommend the Florence Kerry Toyota location for quick and great service. More

by Ksmith3497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacie Hand
Report | Print
Sep 12, 2023 -

Kerry Toyota responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

September 08, 2023

Outside the box thinking was instrumental in saving me around fifteen hundred dollars off my bill More

by glasj2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Kevin Fitch
Report | Print
Sep 12, 2023 -

Kerry Toyota responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

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