
Kerry Toyota
Florence, KY
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Brandon is excellent. Always keeps me updated everytime I bring my cars in and has a lot of knowledge a very nice and friendly person. However the recent experience with T Always keeps me updated everytime I bring my cars in and has a lot of knowledge a very nice and friendly person. However the recent experience with Toyota wasn’t as great as usual. The tech that must have worked on my car left 2 equipment in my car. A very expensive looking jumper box and a multimeter things that weren’t even used for my car service. Didn’t know until tech called me However i was already at home and going out of town for couple days. So I advised the tech I will drive it back down when I come back into town so that was out of my way but I know sometimes things happen. It was just inconvenient it’s out of my way. But other than that I have had no issues with Toyota. More
Fair. Couldn't diagnose issue with truck but still charged 200 dollars and wouldn't allow that money to go toward other services Couldn't diagnose issue with truck but still charged 200 dollars and wouldn't allow that money to go toward other services More
Service advisor was very knowledgeable and friendly. She went over the papers after the service was finished and answered all of my questions. She went over the papers after the service was finished and answered all of my questions. More
I came in for my regular oil change and tire rotation. I didnt realize that I needed a appointment so I had to go on the waiting list and wait for a open spot. But the crew at Kerry Toyota got me in and o I didnt realize that I needed a appointment so I had to go on the waiting list and wait for a open spot. But the crew at Kerry Toyota got me in and out in less than a hour despite my mistake of not having an appointment. I appreciate the crew at kerry toyota and the work they did for their customer satisfaction. More