Kerry Toyota
Florence, KY
Filter Reviews by Keyword
By Type
Showing 1,813 reviews
Fair. Couldn't diagnose issue with truck but still charged 200 dollars and wouldn't allow that money to go toward other services Couldn't diagnose issue with truck but still charged 200 dollars and wouldn't allow that money to go toward other services More
Service advisor was very knowledgeable and friendly. She went over the papers after the service was finished and answered all of my questions. She went over the papers after the service was finished and answered all of my questions. More
Service center is so busy it seems quality of work has dropped. Noticed brake issue myself, that wasn’t noted after multipoint inspection during an oil change. Took it to another dealer, and they found fr dropped. Noticed brake issue myself, that wasn’t noted after multipoint inspection during an oil change. Took it to another dealer, and they found front calipers were seized, which is of course a major issue. More
I came in for my regular oil change and tire rotation. I didnt realize that I needed a appointment so I had to go on the waiting list and wait for a open spot. But the crew at Kerry Toyota got me in and o I didnt realize that I needed a appointment so I had to go on the waiting list and wait for a open spot. But the crew at Kerry Toyota got me in and out in less than a hour despite my mistake of not having an appointment. I appreciate the crew at kerry toyota and the work they did for their customer satisfaction. More