
Kerry Toyota
Florence, KY
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Staff was very helpful meeting our busy schedule. Kept the car safely inside for us overnight because we could not pick it up before closing. Allowed us to come in early the next day to pick it up. the car safely inside for us overnight because we could not pick it up before closing. Allowed us to come in early the next day to pick it up. More
Dealership sent letter for me to have 2007 Corolla LE brought in to discuss possible move up to newer model. End result -> negotiated a 2011 Corolla LE for $4.00 less than current monthly payment, and I brought in to discuss possible move up to newer model. End result -> negotiated a 2011 Corolla LE for $4.00 less than current monthly payment, and I left w/new car! Excellent interactions/customer service for 2nd time w/this dealership. More
Staff were very easy to work with. I don't enjoy the whole process of car buying but it was a smooth process. I was very happy with Kerry Toyota. whole process of car buying but it was a smooth process. I was very happy with Kerry Toyota. More
We would like to take a moment to express my appreciation To Kerry Toyota and especially to our sales associate, Moe. He is extremely knowledgeable and friendly. Moe was able to answer even some of our qui To Kerry Toyota and especially to our sales associate, Moe. He is extremely knowledgeable and friendly. Moe was able to answer even some of our quite technical questions regarding performance and various options on all of the trucks we considered and the 2007 Tundra that we purchased. We never felt pressured. Compared to the sales associates that we spoke with at 5 or 6 other dealerships, Moe exceeded our customer satisfaction expectations. He certainly is a valuable asset to Kerry. We will most assuredly recommend Kerry Toyota in general and Moe in particular. More
We bought our car at the tent sale at nku. Mike fayson would be the only person I would give a overall great experience. If it was not for mike we would not have bought a car. We were very pleased minus would be the only person I would give a overall great experience. If it was not for mike we would not have bought a car. We were very pleased minus some things with the finance department and service issues. Today, is the second time we are back in the service department. We had to sit for a couple hours last week and today we are suppose to sit here longer. They should have provided us with a rental at least. More
We love Kerry Toyota. This is our fourth vechile that we have bought at Kerry Toyota. This is the only place we go. We will reccomend this place to any one we know who are interesed in buying a car. # 1 in have bought at Kerry Toyota. This is the only place we go. We will reccomend this place to any one we know who are interesed in buying a car. # 1 in are book. More
My wife and I are very impressed by the professionalism My wife and I are very impressed by the professionalism and character of Mr. Ken Ulrich. There never was a dull moment between his coming back and My wife and I are very impressed by the professionalism and character of Mr. Ken Ulrich. There never was a dull moment between his coming back and forth to make sure we were comfortable with coffee (at the office) and pizza (at the tent sales) and going in and out of offices to make sure everything is smooth. Ken is a dedicated agent who knows how to make you feel good about buying a car in these hard times where the possibility of credit difficulties may come up any time. Ken's professionalism also reveals itself in the way he coordinates the office. Every body is at the right page when they approach us. There is an atmosphere of cohesion and friendliness that you detect when you enter the building. We will not forget to mention the follow-up: ken made sure to call us twice not only to see how we are enjoying our new Toyota Sienna but also to insist on the availability of many services and agents that can help when needed. I feel like making him a friend. We have started to tell our friends and families about this receptive and pleasant car dealer that is Ken Ulrich. If there is any further question, We would be glad to answer them. Best, Babacar Camara, Ph.D. Associate Professor Chief Program Officer Black World Studies/Comparative Literature/French MIAMI UNIVERSITY 217 Johnston Hall Middletown, OH 45042 513 727 3358 513 727 3462 Fax camarab@muohio.edu More
I bought my car this past weekend at the tent sale @ NKU. Mike Svach was EXTREMELLY helpful. He was patient and friendly all the time. He never pushed me to buy the car but he always talked about the benefit Mike Svach was EXTREMELLY helpful. He was patient and friendly all the time. He never pushed me to buy the car but he always talked about the benefits of buying it. Kevin Summers also helped me decide, they were both wonderful and very professional. I would definately go back to any of them if I have to. I had a wonderful experience,and I'm very pleased with my car and the service I got. More
My overall experience at the Toyota dealership was great. The representative Moe was very friendly and showed his effort in meeting all of the needs in the car we wanted. The representative connected with The representative Moe was very friendly and showed his effort in meeting all of the needs in the car we wanted. The representative connected with my whole family and used first name basis to better our experience. Becuse of my experience at this dealership, I would definetly recommend this dealership to friends and family. More
Moe was very helpful and friendly. When I stopped in to look at used cars he showed me the benefits I would be getting to buy it new. He followed up with me and made time with me to come back in. He helped look at used cars he showed me the benefits I would be getting to buy it new. He followed up with me and made time with me to come back in. He helped me find a car that fit me and I love it! I would definitely recommend anyone to work with Moe he was very professional and knowledgable on the vehicles. More