
Kerry Toyota
Florence, KY
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Pleasure to work with Moe and Bruce always upfront and honest to deal with. bought 5 vehicles from Florence location so far and had a awesome experience every time. Thanks Toyota. honest to deal with. bought 5 vehicles from Florence location so far and had a awesome experience every time. Thanks Toyota. More
I was looking for a quaility used vehichle and was very impressed when Tony and the rest of the guys behind the scenes made the process as easy as possible. From the very begining, Tony showed me several c impressed when Tony and the rest of the guys behind the scenes made the process as easy as possible. From the very begining, Tony showed me several cars in my price range. He wasn't pushy and listened closely to my requests and helped me find the perfect car. More
Darren was very helpful when it came to answering questions and filling out the paperwork. The environment was friendly and everyone else that was involved in the process was willing to answer any qu questions and filling out the paperwork. The environment was friendly and everyone else that was involved in the process was willing to answer any questions we had on the car. More
Moe was our salesman and he was excellent. He was friendly and his customer service thus far has been amazing. Every time we call him, he answers his phone and if we have to leave a message he calls friendly and his customer service thus far has been amazing. Every time we call him, he answers his phone and if we have to leave a message he calls us back quickly and takes care of any questions that we have. He has gone above and beyond helping the customer. He is super nice to work with as well and we never get the feeling that we are bothering him. He has gotten the best people that he knows to work on our vehicle and make sure we were happy with it and we are so glad that he was our salesperson. Moe is the only reason we bought our car that day. We would highly recommend Moe to anyone looking for a vehicle. More
I must admit that I wasn't keen on the idea of "dealing with a dealer," but my recent experience with Kerry Toyota was quite a pleasant surprise. I'm especially appreciative of Justin Miley (Sales "dealing with a dealer," but my recent experience with Kerry Toyota was quite a pleasant surprise. I'm especially appreciative of Justin Miley (Sales), as he assisted me with test drives on several different days and, ultimately, with my purchase. He was patient, friendly, positive, hard-working, responsive, and respectful. I would gladly buy another car from him, and will encourage others to do so! Jeremy Schmidt (Finance Manager) was also very kind and thorough during the signing/financing process, which alleviated much of my anxiety about wrapping up the final details. Thank you, Kerry Toyota, for my new 2011 Corolla! More
We were so suprised by how friendly the car salesman was. He was a great listener, he didnt try to tell me what to buy, or how much I could afford, or what I like. He listened to me and my husband and showed He was a great listener, he didnt try to tell me what to buy, or how much I could afford, or what I like. He listened to me and my husband and showed us what we wanted to see. He didnt pressure us. I was so thankful. I expected to be harassed, pushed and manipulated. But instead I felt respected and listened to.When we first arrived the salesman asked if we needed any help, and I said no. He left us alone and waited for us to come to him. He actually let us look without bugging us!When we had chosen the vehicle we wanted, we sat down and spoke with the manager, who was a great listener, not pushy and very very helpful. He worked with us and did anything he could to accomodate us. They offer the most amazing deal with a bumper to bumper warrenty up to 100,00 miles! Plus, two free years of oil changes and tire rotation. Plus, lifetime powertrain warranty (which covers the engine and transmission)!! We had gone to a Chevy dealer and they let us look at a similar vehicle but it was used, had 30.000 miles, and nothing fancy, it was only 3.000 dollars less than the BRAND NEW 2012 Toyota we just bought! Thank you Kerry Toyota for treating us like human beings and for offering so much more than we could ask for at a dealership. You go above and beyond. We will be customers for life. More
Went to Kerry Online and filled out a auto trader form for guaranteed trade in price. Sent form, received a call from TR Miller, who stated it was received. Trade in for a 2012 Sienna. Showed up dealer for guaranteed trade in price. Sent form, received a call from TR Miller, who stated it was received. Trade in for a 2012 Sienna. Showed up dealership, informed that TR was not working and assisted by someone else. After providing the whole story and arrangements for walking in to trade vehicle and buy Sienna.... Spent an hour and a half. To end up with back and forth numbers....price offered on trade was $2000 below auto trader/kerry guarantee......This appeared to be a gimmick to draw you in via internet and email. Be aware. Thats the whole reason I went this route, busy life and family, didnt want the games that I ended up getting. So, WASTE OF TIME. End result was sticker price on Sienna and huge loss on trade. Interesting about six years ago, I went to Kerry to buy a Camry...ended up buying hour away in Cincinnati....Guess I'm heading same place this weekend- hour away. More
I enjoyed working with Michael Griese-he was very friendly,professional and did not at all pressure me to buy! Michael provided excellent custom service! However, the Finance Manager-which I do not r friendly,professional and did not at all pressure me to buy! Michael provided excellent custom service! However, the Finance Manager-which I do not remember his name was chewing tobacco when discussing finance numbers with me the customer. Really? Not at all professional & nasty! More
Everyone was extremely friendly and helpful during all of our visits. We will definitely return to Kerry Toyota the next time we need a new car. our visits. We will definitely return to Kerry Toyota the next time we need a new car. More
Michael Griese and the entire Toyota Dealership staff were outstanding to work with. Mike was very professional and helpful while not pressuring me on this purchase. He provided several different leasi were outstanding to work with. Mike was very professional and helpful while not pressuring me on this purchase. He provided several different leasing and financing options for both 2011 and 2012 Toyota Highlanders. They were friendly to my children which I appreciated. He even called Sirius for me to find out how we could get satellite TV on the Toyoda entertainment system. The Finance Manager was very helpful too. As a woman purchasing a car I appreciate how professional they were. They got the entertainment system installed in only 2-3 days so I could have the new car for a weekend trip. More