Kerry Toyota

The folks at Kerry Toyota are very customer service satisfaction oriented. They are very approachable, friendly people. This is the second car I have purchased from them and it probably won't be the l satisfaction oriented. They are very approachable, friendly people. This is the second car I have purchased from them and it probably won't be the last. My first experience with them is what brought me back. I truly feel I have gotten a fair deal. The service department at Kerry is extraordinary and exception. Moe Shehadeh, my salesman, came out immediately to ask if I needed help and assisted me in choosing my car. After the purchase and at delivery, he thoroughly went over everything on the Prius and made sure I understood everything before I drove away. Bruce Selnick worked with me to give me the price and payment that were within my budget. Dustin Robinson, who closed the deal and went over all the paper work was also very friendly and explained everything in detail. Over the past two years I have had my car serviced at Kerry and have never had a negative experience, always positive. When I find a company that I like and gives great customer service like Kerry, I stick with them. Good customer service is difficult to find these days and when I find it I truly appreciate it. More

they took their time with me and worked with me until the car was in my price range very curtious, I would recomend them to my friends car was in my price range very curtious, I would recomend them to my friends More

We purchased a 2012 Camry from Kerry Toyota. The overall experience was great! We worked with Moe, Bruce and Dustin (finance). Everyone in the store was very friendly and accommodating. Moe was very knowle experience was great! We worked with Moe, Bruce and Dustin (finance). Everyone in the store was very friendly and accommodating. Moe was very knowledgeable, helpful, and friendly! We were able to keep the car overnight to ensure that this was the vehicle that we definitely wanted to purchase. Moe exceeded our customer satisfaction expectations. He certainly is a valuable asset to Kerry. We will most assuredly recommend Kerry Toyota in general and Moe in particular More

This is the 3rd car I have leased from Kerry Toyota. The salesmen have always been friendly and knowledgeable. However, I don't enjoy the "negotiating", but I guess that's part of the process. Also, I don' salesmen have always been friendly and knowledgeable. However, I don't enjoy the "negotiating", but I guess that's part of the process. Also, I don't understand why the process takes so long - 3 hours - when I've been a good TFS customer for 6 years. If we could get it down to 2 hours, I'd be much happier about the experience. More

The three individuals we worked with for the purchase of our RAV4 and Tacoma Truck were very professional in answering our questions, providing the ability to test drive the vehicles. They worked diligently our RAV4 and Tacoma Truck were very professional in answering our questions, providing the ability to test drive the vehicles. They worked diligently to get the price of the vehicles in the price range we were comfortable with and allowed us to make the decision to purchase the two vehicles. Mike made sure I knew where the coffee machine was and made my wife and myself feel comfortable and not under any pressure to make a decision on the spot. We were about two weeks in working through our purchase of the RAV4 and several days on the Tacoma. As a dealership I think they worked hard to make sure we were treated as a valued customer. More

Throughout the years I've purchased several vehicles and never had a car buying experience such as this one. If every salesman were like Mike, people wouldn't have negative opinions and fear the process of never had a car buying experience such as this one. If every salesman were like Mike, people wouldn't have negative opinions and fear the process of purchasing a new vehicle. Mike was more than personnable and attentive to every need I had when considering a vehicle. His knowledge of the product far surpassed every other salesman I had spoken with at several other dealerships before visiting Kerry Toyota. Not to mention that a salesman that owns the same vehicle I was purchasing is very reassuring that I was making a wise purchase. The Toyota brand speaks for itself but Mike took that name to new levels in my book. Loved the experience, love my new vehicle! Definately looking forward to sending friends, family & colleagues to deal with such a product wise, personal and overall great salesman. Thank you Mike Fayson & Kerry Toyota! More

I felt Dutch was a very professional sales man, and I told him out of the gate what I needed in a used car. I also told him, not to waste my time or his time calling me every day when a used car came ava told him out of the gate what I needed in a used car. I also told him, not to waste my time or his time calling me every day when a used car came available, because I didn’t have the time for that crazy game. He knew the type of car I was looking for, and he didn't waste my time or his doing so. Within in a 45 day period, he e-mailed 3 different times with all the specs of all the cars that he thought that would fit my needs, and on the last e-mail he sent me, that was the one I bought. For over 45 days I’ve worked with 9 different used car dealerships in the Greater Cincinnati area, and Kerry Toyota in Florence, got my business. I recommended if you are looking for a Toyota, give these guys and gals a chance, because I’m sure your be happy with their service. More

Mike worked with me and helped me get the deal that fit my budget very friendly my experience was very pleasent at toyota today. I just want to thank Mike for getting me the car I wanted. my budget very friendly my experience was very pleasent at toyota today. I just want to thank Mike for getting me the car I wanted. More

Darren Trenkamp was a pleasure to deal with. He listened to our needs as far as the type of car we wanted, and make it happen. He was able to work with us on the payments we wanted, the mileage we needed, to our needs as far as the type of car we wanted, and make it happen. He was able to work with us on the payments we wanted, the mileage we needed, and the service options we were offered was great ! Kerry Toyota and Darren Trenkamp come highly recommended by my husband and I. This is the second vehicle we have leased from Kerry, and I'm sure we will be going back again in four years. More