Kerry Toyota

Greg Sigmundt, as Service Manager in the Covington Dealership, continues to provide excellent service to customers conveying a caring, supportive, and customer-friendly attitude each time I visit. Wi Dealership, continues to provide excellent service to customers conveying a caring, supportive, and customer-friendly attitude each time I visit. Without an artificial smile or a pseudo - we are here to help you- comment, he attentively listens to problems, recalls past experiences or previous telephone calls, and accurately projects costs and time for repairs. In spite of the fact that automobile repairs are bothersome and costly, Greg projects a professional and sincere demeanor that inspires confidence. Because of Greg, I have recommended the service department in Covington to others who are now customers and will continue to do so as long as he is in that position. And the gentleman who drives the Kerry Taxi is polite and friendly and makes the car repair experience even better! Allen W. Bernard More

Earlier this year I purchased a new car from a different dealership and thought I was happy with my decision. Months went by and I began regretting my decision and felt that I settled for something that was dealership and thought I was happy with my decision. Months went by and I began regretting my decision and felt that I settled for something that wasn’t quite what I wanted. I went into Kerry Toyota and talked to Brandon who was very nice and patient. I told him that I was looking to trade in my car for a Camry and he began to explain some of the different trims available and features that came with each. A week and a half later I went back and spoke to Brandon again when I decided to proceed with trading my car in for a new Camry. I decided on the car I thought I would be happy with since the exact one I had in mind was hard to come by. Aaron and Brandon started working on a price with me and were great throughout the entire process. I thought that I yet again settled for something other than what I wanted. This was nobody’s fault but mine. I called Aaron back and expressed my concerns. When I went back Brandon wasn’t there, but Aaron was and provided an option to change what I wanted about that car I selected and have it done after-market, which I was not crazy about. I voiced my concerns after his suggestion and with that he grabbed the keys to a different car that I didn’t know was available until after I selected the first Camry. He showed me the Blizzard Pearl Camry SE Limited Edition which I fell in love with. I was hesitant because it was the same color as my Mom’s new RAV4. That was “her color” and I didn’t want to take that away from her. I couldn’t decide between that color and black. Aaron asked me to forget worrying about it being the same color and which color I really wanted. Both Brandon and Aaron were awesome, but I really appreciate Aaron working with me and dealing with my indecisiveness! If you are in the market for a new car you should definitely visit these guys up at Kerry Toyota in Florence! Thanks guys! More

My wife and I were interested in a used car. We were greeted by Dan Borlo, a man who looks 55 on the out but has a heart of a 20 year old. Dan made our car shopping experience very fun and enjoyable. He greeted by Dan Borlo, a man who looks 55 on the out but has a heart of a 20 year old. Dan made our car shopping experience very fun and enjoyable. He showed us cars that was in our price range, and did not pressure us to do anything we didnt want to. We ended up settling on a great used car at a great price and a great warrenty! We settled with Dan and his Manager T.R Miller who was also a hugh help and highly knowledgeable. I highly recommend Kerry Toyota to anyone! More

I have never bought a car on my own before, so I went in with little to no expectations. Well, I expected to be B.S.'ed. I was so apprehensive of having some car salesman breathing down my neck, knowing i h with little to no expectations. Well, I expected to be B.S.'ed. I was so apprehensive of having some car salesman breathing down my neck, knowing i had never done this before. Tommy was nothing BUT helpful and professional!! He gave my husband and I nothing but straightforward, to-the-point information. How refreshing! The entire team there was so helpful and so professional. I asked for his card so I could pass him on to my friends. I will have nothing but good things to say about Tommy and this dealership. And I LOVE my new (used) Toyota Carolla! More

Every other dealer gave me a price up front. When Kerry didn't and asked what other dealers quoted, I told them I don't do business that way. Given the second chance, they still didn't give me a price, so didn't and asked what other dealers quoted, I told them I don't do business that way. Given the second chance, they still didn't give me a price, so I told them our conversation was over and got up and began walking out. I thought it was pretty clear I wanted them to give me a price, not me give them one first. They did the old "let me get my manager", so I stayed to be courteous. The "manager" came out after 10 minutes and also would not give me a price, so I told him the conversation was over, and got up and left. He chased me out and said I was rude! ME, the guy with $24,000 in my pocket, who told him exactly wanted, ie his best price, the guy whose time he was stealing, and he called ME rude. I don't remember that tactic from How to Win Friends and Influence People. I confess, I became did rude at that point. This is old school dirt ball hard sell at it's worst. They have no business selling a fine brand like Toyota. Every other dealer gave me a starting price. It's the 21st Century Kerry, acting the stereotype doesn't cut it anymore. But thanks for the story, and sorry for your lost sale to a real modern dealership. More

Jerron was awesome to work with from my first test drive of a Prius (how the heck do you turn this car on?) to helping me rent a Prius for an extended test drive to my actual purchase of a Prius. I also gr of a Prius (how the heck do you turn this car on?) to helping me rent a Prius for an extended test drive to my actual purchase of a Prius. I also grealty appreciated that he respected my preferences for communication using email primarily. In addition, he went above and beyond by helping my mother who was having problems with her recently purchased Corolla helping her to solve her problem. I would not hesitate recommending Jerron to anyone. More

We had a very good experience at Kerry Toyota. The Salesman was knowledgable about the vehicles. We would recommend this dealership to our family and friends. They were very willing to work around o Salesman was knowledgable about the vehicles. We would recommend this dealership to our family and friends. They were very willing to work around our schedule and not rushing you into buying a car. More

My husband and I went to trade in my 2001 camry on Saturday , our experience was great , Mike did great job in providing us with all the information to help us have a great experience. I would recomme Saturday , our experience was great , Mike did great job in providing us with all the information to help us have a great experience. I would recommend Kerry to all my friends and family. More

I bought a new Camry from Kerry Toyota over the weekend and the experience could not have been better. I called Mike Burton in advance to tell him what I was interested in and he met me and showed me a wid and the experience could not have been better. I called Mike Burton in advance to tell him what I was interested in and he met me and showed me a wide selection of the kinds of models that I asked about. He told be all about the cars and expalined the differences and he answered all of my questions. When it came time to negotiate a price, he gave me an excellent deal. I know I couldn't have gotten a better deal anywhere else. Mike and Bruce and Jim went over the paperwork and offered additional services. They carefully described the services and explained the costs. We wound up buying the sealant protection and maintainance upgrade. I'm glad i did. I definitely recommend Mike Burton and Kerry. Incidentally, I've been a long standing customer of Kerry Service (35 years( and I recommend them too. I always get great service at fair prices and like Mike Burton, Greg and Mike and the other foks at Kerry Service all treat me like I'm an important customer and they treat all of their customers that way. More