Kerry Toyota

Test drove a 2005 Dodge Ram, everything sounded good and felt good. Proceeded to purchase the truck, 2 days later the Wheel bearing went out. They fixed the wheel bearing, but a few days later the check eng felt good. Proceeded to purchase the truck, 2 days later the Wheel bearing went out. They fixed the wheel bearing, but a few days later the check engine light came on and I was told the catalytic converter was shot and I was getting under 10m/gallon. Given that my tech told me the issue had been cleared out of the computer multiple times, I believe the issue was known by the dealer and not disclosed before my purchase. Kerry Toyota has refused to offer any assistance in making the repair that will cost $600.00+ just in parts. I do not recommend shopping Kerry Toyota. More

I purchased a new Toyota Avalon only to find the car had body damaged. Upon picking up my vehicle, it was parked in a place that the damage was not noticeable. It had a 4" gash on the back door. It was thro body damaged. Upon picking up my vehicle, it was parked in a place that the damage was not noticeable. It had a 4" gash on the back door. It was through the paint and metal and indented. Also, the stereo speaker was damaged and the seat was broken. I was told by the dealership, that no one knew the vehicle was damaged. I have a new car that has been painted and has had body work. The seat has been out twice before they got it fixed. When I picked the car up from being painted the exterior was covered in overspray and the interior was covered with dust from the body shop. They had my car a total of 19 days to fix these damages. A new car should never be delivered in this condition. The car had been washed so someone had to know the car was damaged. I do not feel like I have a new car. I expressed my displeasure to the dealership and their response was we fixed your car. This is unacceptable!!! When you purchase a new car it should be free from blemishes. You should never be sold a damaged car, if it is being sold as "NEW". I think the time it took to repair these issues is unreasonable. I gave this dealership poor rating mainly because I bought a "new" car that was in a "used" car condition. Would never recommend this dealer to anyone and I will never return their again. More

I went to multiple dealerships prior to coming to Kerry Toyota and I choose to buy from them due to their amazing customer service. Upon arriving, I was greeted in the parking lot within seconds and immedi Toyota and I choose to buy from them due to their amazing customer service. Upon arriving, I was greeted in the parking lot within seconds and immediately directed to the car I was interested in buying. I worked with Moe and he did an amazing job of answering every question I had, giving me a variety of options and did not pressure me to make a decision. Despite Moe missing his lunch break and me starving him, he stuck it out, was very friendly and helped me the whole time. I was offered a fair price on my car and love my new Rav 4. I recommend using Kerry Toyota and had a great experience. More

The first reason that I selected this dealership was the way Elvis presented himself when we were just browsing their selection of FJcruisers,I have looked at these vehicles for months on the computer. The way Elvis presented himself when we were just browsing their selection of FJcruisers,I have looked at these vehicles for months on the computer. The first place I shopped was Dry Ridge Toyota, I will not comment on that experience other than to say I did not buy there! Next I will continue about Kerry Toyota,the reception that I got there was like no other experience that I have had at any other car dealership,everyone is very friendly yet not pushy, also the employees went out of their way to make you feel welcome,I could go on and on about this but I would just recommend to you if you are looking for any type of vehicle ,you should give them a chance,ask for Elvis he'll get things going and then Reggie and Dustin will wrap things up for you,this is my first Toyota and the FJ Cruiser is the real reason for going to aToyota product,it fits my exact need considering where I live .I have always driven GM products but found the need to go to another manufacturer ,due to the need for a vehicle that I thought I could get more service and dependability from.When I went to pick up my FJ it was sitting in it's own little show room and was shining like a new silver dollar.had a tank full of gas and Elvis covered everything that I needed to know before I left .I am very pleased. More

Had a great experience in buying a 2012 Camry. Everyone was professional and very curious in their part. Especially salesman Mike Tuttle who got me through the process as fast as I ever have been. I would was professional and very curious in their part. Especially salesman Mike Tuttle who got me through the process as fast as I ever have been. I would recommend KERRY TOYOTA to anyone. More

In January I went to Kerry Toyota for a used Toyota. Dutch, the salesman could not have been any nicer and helpful. After 6 hours of trying out cars , I decided on a Sienna....Dutch turned it over to Mr Dutch, the salesman could not have been any nicer and helpful. After 6 hours of trying out cars , I decided on a Sienna....Dutch turned it over to Mr .Miller who thinks he looks like Burt Reynolds. They quoted me a fair price for trading in my car and Miller starts the pressure sale.....I kept asking what the bottom dollar would be for the Sienna and he kept telling me what my payments would be instead....I told him I would think it over and he said there is an 88% chance they can close on me now and only 20% if I leave and I can't leave because the finance person is staying until the deal is done. After more pressure I said to him ' You are killing this deal' to which he shook my hand , gave me one of those ' looks' ( xxxx) and walked away. I walked out frustrated and mad , and then realized they had my keys...As Mr Miller was driving off I yelled 'I don't have my keys ' and he just ignored me and asked Dutch who was standing behind me if he had remembered to clock out. I told Dutch I didn't have my keys , he said 'they must have locked them in the vault' and went back in and got them for me. I am 60 years old ,bought many a car and NEVER NEVER been treated like that.The good news is I know what Kerry Toyota REALLY thinks of their customers. More