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Kerry Toyota

Florence, KY

4.6
1,810 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,810 reviews

September 22, 2014

Excellent customer service Thank you all so much, you worked with us for hours and hours negotiating but at the end you got us what we wanted. Again thank you so much! More

by khudyak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Taylor
Sep 23, 2014 -

Kerry Toyota responded

Our number one goal is customer satisfaction. We are very happy to hear that we could help get you set up with the perfect new car for you. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Mark Stein, General Manager

September 15, 2014

Dan and TR Dan Borlo and TR Miller were great to work with ~ not pushy and listened to our needs. Took the time to get to know us ~ would definitely work with h More

by jenny.mcnally.549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Borlo
Sep 16, 2014 -

Kerry Toyota responded

Jenny, I sincerely thank you for going out of your way to write this review about our dealership. Dan is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Mark Stein, General Manager

September 13, 2014

GREAT Brad Simpson was great. Found a nice car at right price. Found the car that I liked and Brad was very helpful. I would buy again from him. The Lincoln More

by Mikemullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Simpson, Brad Simpson
Sep 15, 2014 -

Kerry Toyota responded

Thank you for taking the time to leave this excellent review! It's wonderful to hear that Brad was able to find you a nice car at the right price. We work hard to show our customers the utmost respect and professionalism. We look forward to working with you again in the future. Enjoy your new Lincoln! Sincerely, Mark Stein, General Manager

August 30, 2014

Dan was like family We were looking for a used 4x4 and really thought a Toyota would be a good fit for our needs. Our Salesman Dan was helpful without being pushy and le More

by Marlin69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Borlo, Dan Borlo
Sep 02, 2014 -

Kerry Toyota responded

Marlin, I sincerely thank you for going out of your way to write this review about our dealership. Dan is a great people person and he strives to create a positive buying experience for every customer. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. you have any further needs, please come back to see us. Take care! Mark Stein, General Manager

August 23, 2014

"Michael Tuttle is an Awsome sales Consultant" My husband and I just bought our first Toyota mini van, it was late in the evening when we arrived to come and look, and Michael didnt care. Michael More

by chaney7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tuttle, Mike Tuttle
Aug 25, 2014 -

Kerry Toyota responded

We would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Michael was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Take care! Mark Stein, General Manager

August 15, 2014

Justin was great I had been at several dealers before going to Kerry Toyota and my sister sent me to see Justin Hill he took his time showing me several cars and even More

by oletta.jackson.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hill
Aug 18, 2014 -

Kerry Toyota responded

Oletta, thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our staff were able to meet your needs. At Kerry Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Mark Stein, General Manager

August 11, 2014

Great First Car Purchase Experience Justin helped us get a great deal on a Corolla that was so nice it might as well have been brand new. He seemed like a really honest guy that took pr More

by etinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hill
Aug 12, 2014 -

Kerry Toyota responded

All of us at Kerry Toyota congratulate you on your new Corolla and appreciate the opportunity you presented to earn your business! Justin is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again! Mark Stein, General Manager

May 16, 2014

Justin Is Great My wife and I walked in, not planning on buy a car / trading - in our old one, and we met with Justin Hill and he was just very welcoming and did not More

by johnwahba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hill
May 19, 2014 -

Kerry Toyota responded

What an enjoyable review to read! It is reassuring to know that Justin provided you with a hassle-free and welcoming shopping experience. Justin’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve, and I’m happy to hear that he was able to provide you with a pressure-free and knowledgeable car-buying experience. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Mark Stein | General Manager

April 24, 2014

Liars, Cheaters & Dirty Dealers - DO NOT BUY A CAR HERE! I am so disgusted by the way I was treated by Kerry Toyota, I am only glad that I wasn't as dumb as some people might be, and only pray that they don' More

by dmilleky244
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce S., Dewey Cottingham, Aaron Moore
April 03, 2014

Great car, great price, great experience I love my new tc. Thanks for making my first new car experience a good one. Chuck and Moe made me feel right at home and were able to make the car tha More

by Sciontcfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Jinkins , Moe Shehadeh
Apr 04, 2014 -

Kerry Toyota responded

Thank you for this great review! I'm so pleased to hear that Chuck and Moe both made you feel right at home during the car buying process. We strive to provide our customers with exceptional service, each and every visit. We hope to see you again for your future needs! Enjoy your new Scion tC! Regards, Mark Stein, General Manager

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