
Kerry Toyota
Florence, KY
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Great car and excellent customer service Kerry Toyota Florence has been a great place to purchase my vehicles and I have always had excellent customer service. CJ was very helpful and a weal Kerry Toyota Florence has been a great place to purchase my vehicles and I have always had excellent customer service. CJ was very helpful and a wealth of information. More
Excellent experience Very friendly and informative salesperson - Kyle Masters. I had been driving the same Corolla for the last 18 years. Obviously the new cars have man Very friendly and informative salesperson - Kyle Masters. I had been driving the same Corolla for the last 18 years. Obviously the new cars have many features that I was not familiar with. Kyle took the time to answer all my questions. Very easy sales experience. More
Fast and Courteous Everyone was very nice, polite and knowledgeable. CJ was awesome, new the products and answered all of my questions. Very good experience and I woul Everyone was very nice, polite and knowledgeable. CJ was awesome, new the products and answered all of my questions. Very good experience and I would recommend anyone to Kerry Toyota. Jake was awesome too! More
No attention On 9/16 husband and I went to Kerry Toyota to look. We strolled their lot, looked in a few new cars. Then we went inside the dealership and looked at On 9/16 husband and I went to Kerry Toyota to look. We strolled their lot, looked in a few new cars. Then we went inside the dealership and looked at some of the models. Not one sales staff acknowledged our presence inside or out on the lot. Not a "hi" welcome to Kerry. Not even a business card with "can I show you anything or answer any questions". We left. This is the second time, many years apart, that we went to Kerry Toyota and was obviously invisible. Guess they didn't want to sell any cars. NOTE: we did go to Kerry Mazda, had an awesome experience. We now own a 2016 Mazda CX-5. More
Return customer after 15+ years - I'll be back in 15+ more! My old 1997 Geo Prizm (Corolla engine) was finally showing some age and needed to be retired to stud. I bought that green car here at Kerry Toyota on My old 1997 Geo Prizm (Corolla engine) was finally showing some age and needed to be retired to stud. I bought that green car here at Kerry Toyota on St. Patrick's Day, 2001 - that color choice was unintentional. What I wanted back then, however, was the first dependable car I've ever had, and that's exactly what I got. With that in mind and my need for another dependable car weighing heavily there, I drove to Kerry with hopes of repeating my good fortune. My credit history is "checkered," to be frank, so I dreaded any attempt to purchase. However, Tony was very friendly and helpful, and after a test drive and some pleasant conversation, Tony and the sales manager came out to let me know I was the proud owner of a 2011 Camry! It's also green, so there must be a hidden Irishman in me somewhere, but that's fine. I anticipate similar good fortune with my Camry as I had with that old Geo, and I am thankful Tony and the others were able to help me find my current car. As I type this, it's been only 10 days since I bought it, but I am *extremely* happy with it thus far! Anyone who has seen the car is very happy for me, and I may have been strutting a bit since purchasing it. ;) As long as I live in this region and need another car in 15 years (or hopefully more), I will shop first at Kerry. Thanks to all who helped me in my time of need! More
"No Pressure" I went to Toyota expecting to look at used cars, but was shown a new car that fit the description of what I wanted perfectly. Elvis was easy to work I went to Toyota expecting to look at used cars, but was shown a new car that fit the description of what I wanted perfectly. Elvis was easy to work with and trustworthy, so negotiations went very smoothly. Thanks Toyota" More
Verbal agreement not honored in contract Deal signed with new car sales manager did not reflect what was discussed and agreed verbally with salesman. Got an invoice 2 weeks after signing with Deal signed with new car sales manager did not reflect what was discussed and agreed verbally with salesman. Got an invoice 2 weeks after signing with $1000+ fees. Came back to talk to manager, told me he would look into it and call me back in a few days. After 10 days, I called back left a message, never heard back from him. Toyota financial won't hear it and I have to pay invoice now... YOU LOST ME AS A CUSTOMER FOR GOOD More
Sweet Deal I had been looking all over for the right car for me. I like Toyota's cause my dad did too. I needed something that I could trust for driving to wor I had been looking all over for the right car for me. I like Toyota's cause my dad did too. I needed something that I could trust for driving to work in bad weather. My experience with other dealerships wasn't too good, but Kerry Toyota helped me find just what I wanted. My credit wasn't too great, but they walked me through that process and got me a great deal on a 4 wheel drive! Just what I needed!!! I had some questions about some stuff and had to stop back in. A different sales person took the time to help me understand how the phone hooks up to the vehicle. They were all smiles and glad to help! Lots of other places don't do that anymore. Love you Kerry Toyota! #Toyotaforlife More
Awesome Experience This was by far one of the best buying experiences that I have had for purchasing a vehicle. I went in not very hopeful considering my experiences wit This was by far one of the best buying experiences that I have had for purchasing a vehicle. I went in not very hopeful considering my experiences with other dealerships. Thank you Daniel Stern! I was able to be straightforward regarding the price I was able to afford and how much I wanted for my trade in. Daniel was helpful, understanding and able to accommodate my requests. He respected my wants and needs and was able to find me the car I was wanting without playing any games. I would recommend this dealership to anyone who has done their homework! More
Great Salesman and Service Department I bought a used car from Kerry Toyota and had an awesome salesman Named Tony. In the second week of having it I noticed something was leaking. I calle I bought a used car from Kerry Toyota and had an awesome salesman Named Tony. In the second week of having it I noticed something was leaking. I called the service department and they got me in right away. It ended up being a cooling line and they fixed it for free! They were very friendly and apologized for the inconvenience. It was a great experience and I will be using them again in the future! More