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Kerry Toyota

Florence, KY

Overview
Reviews
Vehicles
4.6
1,813 Reviews
Call Dealership (859) 371-3939
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6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,813 reviews

November 16, 2023

The work was fine and timely. The service was quick but condescending. I was pretty annoyed being talked to like I was dumb. I was even asked if there were funds on my card when I More

by gross.kacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Cady
Report | Print
Nov 17, 2023 -

Kerry Toyota responded

We do sincerely apologize for your recent experience and will use this as an a opportunity to improve!

November 15, 2023

Good Service! Fixed my car! Appreciate the effort, nice people, great place to take your car! More

by Adrianriveros_1718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Report | Print
Nov 17, 2023 -

Kerry Toyota responded

Thank you for this great review and look forward to your next Toyota service visit with us!

November 15, 2023

Ryan was very kind and patient when showing me how to use the different features of my Camry. I would feel comfortable calling him if I had any questions. More

by MARYBPRATT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Courtney, Ryan Richardson
Report | Print
Nov 17, 2023 -

Kerry Toyota responded

Thank You for sharing your positive sales experience with our team. Congratulations on your new 2024 CAMRY Purchase!

November 14, 2023

Good selection of cars and very helpful sales people. We did not feel pressured to buy something. Allowed us time to decide More

by ZENDERZOO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Jeremy Schmidt, William Langford
Report | Print
Nov 17, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our team!

November 14, 2023

Trusted partner for my RAV4 maintenance. I appreciate the use of genuine Toyota parts to keep my car running at its best. More

by LAURENBAUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Report | Print
Nov 17, 2023 -

Kerry Toyota responded

Thank you for this great review and look forward to your next RAV4 service visit with us!

November 13, 2023

Bought 4 brand new tires. We're on a very long trip to LA. We've a flat tire on November 13, 2023. Time 11:00am. The front right tire. Not a happy customer!!! More

by CHRISTINAA0361
Recommend Dealer
No
Employees Worked With
Kevin Fitch, Kevin Fitch
Report | Print
November 11, 2023

We have been Kerry Toyota customers for years, and Greg is the best! He is knowledgeable and helpful and makes our truck maintenance the best! More

by brightartkids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Greg Siegmundt
Report | Print
Nov 13, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our service department and Greg, We look forward to your next visit with us!

November 10, 2023

Checked out my car and gave me info I needed to make my decision about the repairs needed for my car More

by PETE.PUTTHOFF
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
Report | Print
Nov 13, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our service department, We look forward to your next visit with us!

November 10, 2023

So far:competent, professional and kind. We were from out of town, and Steve did great with meeting our needs. More

by SMANTOOTH2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Steve Eldridge
Report | Print
Nov 13, 2023 -

Kerry Toyota responded

Thank You for your kind words about our team and this wonderful review!

November 10, 2023

Service employees are nice and knowledgeable. Wait area is clean and wait time not too bad. More

by JEANNEMWEHRLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
Report | Print
Nov 13, 2023 -

Kerry Toyota responded

Thank You for your kind words about our service department.

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