Kerry Toyota
Florence, KY
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Awesome Experience This was by far one of the best buying experiences that I have had for purchasing a vehicle. I went in not very hopeful considering my experiences wit This was by far one of the best buying experiences that I have had for purchasing a vehicle. I went in not very hopeful considering my experiences with other dealerships. Thank you Daniel Stern! I was able to be straightforward regarding the price I was able to afford and how much I wanted for my trade in. Daniel was helpful, understanding and able to accommodate my requests. He respected my wants and needs and was able to find me the car I was wanting without playing any games. I would recommend this dealership to anyone who has done their homework! More
Great Salesman and Service Department I bought a used car from Kerry Toyota and had an awesome salesman Named Tony. In the second week of having it I noticed something was leaking. I calle I bought a used car from Kerry Toyota and had an awesome salesman Named Tony. In the second week of having it I noticed something was leaking. I called the service department and they got me in right away. It ended up being a cooling line and they fixed it for free! They were very friendly and apologized for the inconvenience. It was a great experience and I will be using them again in the future! More
Shady used car dealer I spoke with Kerry today and they were very helpful with getting everything squared away for the car is purchased. It looks like they really care abo I spoke with Kerry today and they were very helpful with getting everything squared away for the car is purchased. It looks like they really care about customer satisfaction. More
Great Sales but Difficult to Service Two totally different experience in Sales and Service. I leased a car for the first time through Kerry Toyota. My 2016 RAV4 has been excellent. The sa Two totally different experience in Sales and Service. I leased a car for the first time through Kerry Toyota. My 2016 RAV4 has been excellent. The sales experience was exceptional and I would highly recommend a purchase or lease from Kerry Toyota. However... My first attempt at getting an oil change was not as pleasant. I called, indicated that I leased the car from the location and asked what I needed to do to get my first oil change on the car. They told me to schedule an appointment but a time slot was not available for at least 8 days. What? No effort to encourage me to stop by and they would try to squeeze me in, no effort to work with me as I had requested the next day, no effort. Disappointing customer service that will make me consider the service benefits when I lease my next car and who I lease from. I'm off to Quikstop Lube. More
Service Department rips you off! Bought the car and in 2 months the cars said we needed an oil change. They said we had to have this done at the dealer. Dropped it off and they told u Bought the car and in 2 months the cars said we needed an oil change. They said we had to have this done at the dealer. Dropped it off and they told us we needed new breaks. I said " I just bought it and it was certifed". They said it is what it is. So I bought the new breaks. 4 months later the car showed we needed another oil change. I took it back into Kerry service department. Believe it or not the told me I needed new breaks. I was shocked to see such a blatant scam occuring. I even spoke to other customers who experienced the same thing. I left and went to Tire Discounters and they confirmed I did NOT need new breaks. They also said you Do Not need to go to the dealer to maintain your warranty. They lie. Do not go there. More
Wonderful personal attention Mike Tuttle has been assisting us in the purchase of pre-owned cars for our fleet. He and the other associates are always helpful and friendly We are Mike Tuttle has been assisting us in the purchase of pre-owned cars for our fleet. He and the other associates are always helpful and friendly We are pleased with the cars from Kerry! More
Awesome used car salesman We went to trade in a vehicle, we were greeted by a sales man name Mike Tuttle who asked if he could help. We looked around he was not pushing us to d We went to trade in a vehicle, we were greeted by a sales man name Mike Tuttle who asked if he could help. We looked around he was not pushing us to do anything. That's what me and my husband liked so much about this man. He was honest with us and didn't make us feel like we were being pressured. We came home in a newer vehicle vehicle. We will go back again and we will definitely tell people who our dealership was and our salesman was. Thank you for the good experience. Cristy from Indiana More
Excellent Service We had made the last lease payment on our Ford Explorer. We needed an SUV with bucket seats and three seat beats in the back. We looked at 8 different We had made the last lease payment on our Ford Explorer. We needed an SUV with bucket seats and three seat beats in the back. We looked at 8 different SUV's and my wife didn't like any of them. Back to a Ford Explorer she said and then we ran into Justin Miley & Dave Courtney. We left with a Highlander that night. They made it very easy and quick. They are both Excellent Sales Specialist. More
Just Pefect I found Kerry Toyota online and decided to go in to search for a new car. I was very pleased with the service. Tim was extremely helpful! I found Kerry Toyota online and decided to go in to search for a new car. I was very pleased with the service. Tim was extremely helpful! More
Tim Marsh 16 years strong! You can not go wrong with a sales person who has been there for over 16 years. Tim Marsh is that person. There is no substitute for the time he has pu You can not go wrong with a sales person who has been there for over 16 years. Tim Marsh is that person. There is no substitute for the time he has put into the auto business, I highly recommend you look him up before you purchase your next used car. More