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Kerry Toyota

Florence, KY

4.6
1,806 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,806 reviews

July 05, 2016

Awesome Experience This was by far one of the best buying experiences that I have had for purchasing a vehicle. I went in not very hopeful considering my experiences wit More

by RedBull777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stern
July 05, 2016

Great Salesman and Service Department I bought a used car from Kerry Toyota and had an awesome salesman Named Tony. In the second week of having it I noticed something was leaking. I calle More

by Susan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Porchia
Jul 06, 2016 -

Kerry Toyota responded

Susan, we are so please to hear about your experience with us. We look forward to serving you in the future!

July 02, 2016

Shady used car dealer I spoke with Kerry today and they were very helpful with getting everything squared away for the car is purchased. It looks like they really care abo More

by Chester
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name is not legible.
June 29, 2016

Great Sales but Difficult to Service Two totally different experience in Sales and Service. I leased a car for the first time through Kerry Toyota. My 2016 RAV4 has been excellent. The sa More

by BruceG
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sam
Jun 29, 2016 -

Kerry Toyota responded

Hi Bruce, we apologize for the inconvenience. Our appointment schedule does fill up rather quickly during the summer. We hope you the best.

June 18, 2016

Service Department rips you off! Bought the car and in 2 months the cars said we needed an oil change. They said we had to have this done at the dealer. Dropped it off and they told u More

by Not happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Addler
Jun 20, 2016 -

Kerry Toyota responded

Thank you for reaching out. We would definitely be willing to look into this situation further for you. We have stayed in business over 25 years due to our integrity and customer satisfaction and we apologize that you did not feel satisfied with your experience here. Please feel free to reach out to our customer relations manager, Beth Hamilton (859) 371-3939 to further discuss your situation.

May 19, 2016

Wonderful personal attention Mike Tuttle has been assisting us in the purchase of pre-owned cars for our fleet. He and the other associates are always helpful and friendly We are More

by barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tuttle
May 20, 2016 -

Kerry Toyota responded

Thank you for the kind words! We are so happy you have found a great associate to assist you with all your motoring needs!

May 17, 2016

Awesome used car salesman We went to trade in a vehicle, we were greeted by a sales man name Mike Tuttle who asked if he could help. We looked around he was not pushing us to d More

by Cristyfm induana
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tuttle
May 18, 2016 -

Kerry Toyota responded

Cristy, our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Mike was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Mark Stein, General Manager

May 12, 2016

Excellent Service We had made the last lease payment on our Ford Explorer. We needed an SUV with bucket seats and three seat beats in the back. We looked at 8 different More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Miley
May 13, 2016 -

Kerry Toyota responded

Congratulations on your purchase and welcome to the Kerry Toyota family! We are thrilled to know that you enjoyed your experience with us. We hope you love your new Highlander for years to come!

May 10, 2016

Just Pefect I found Kerry Toyota online and decided to go in to search for a new car. I was very pleased with the service. Tim was extremely helpful! More

by Cosimo Barbato
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Marsh
May 13, 2016 -

Kerry Toyota responded

Welcome to the Kerry Toyota family! We definitely appreciate your review!

May 10, 2016

Tim Marsh 16 years strong! You can not go wrong with a sales person who has been there for over 16 years. Tim Marsh is that person. There is no substitute for the time he has pu More

by Moose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Marsh
May 13, 2016 -

Kerry Toyota responded

We are so please you had an excellent experience with our staff. We hope you have an awesome day!

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