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Kerry Toyota

Florence, KY

4.6
1,818 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,818 reviews

August 28, 2017

Went over and above! Butch was so kind to my husband and myself! They even stayed late to answer all questions, and complete our purchase. We're very happy! More

by newhondasuv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Soard
Aug 31, 2017 -

Kerry Toyota responded

We are so glad that you had a great experience with our dealership. We hope you enjoy your new vehicle and we look forward to helping you in the future with services or purchases. Thanks for the review and have a great day!

August 21, 2017

Very efficient! CJ took the time to help me find the car that I wanted and in a reasonable amount of time. Without any pressure!!! Truly hAppy. More

by Myfourkids4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Gray
Aug 23, 2017 -

Kerry Toyota responded

We're so glad you had such a great experience with CJ! Thank you for the great review, have a great day!

August 16, 2017

Great sales experience We felt good about our last purchase so we knew where we wanted to buy our next car. We dealt with Chip Tata and he was most helpful and professiona More

by highlander,mark56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Tata
August 10, 2017

Very friendly and helpfully employees. Dan was very helpful and friendly. He was also very knowledgeable and helped me find a car that was within my budget I would definitely recommend Toyo More

by Toyota01!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stern
Aug 11, 2017 -

Kerry Toyota responded

We are happy that Dan helped you out with a new vehicle and you left the dealership completely satisfied! We look forward to helping you with anything you need in the future. Thank you for the review and have a great weekend!

July 21, 2017

Awesome Tundra with Great Help from John Sandlin! Bought an excellent used 2008 Tundra at Kerry Toyota! Still had stock photo but I called John and he was quick to send pics and we were able to close More

by jrambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sandlin
Jul 21, 2017 -

Kerry Toyota responded

We are happy that John made your experience a great one! We look forward to seeing you in the dealership in the future. Have a great weekend!

July 11, 2017

John Sandlin of Kerry Toyota treated us like family Our highest regard for John Sandlin who represented Kerry Toyota and helped us purchase our first Toyota Prius. A 2016 model 3. We are from Lexington, More

by rickrushing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sandlin
Jul 12, 2017 -

Kerry Toyota responded

We are so happy that John made your car buying experience a great one! We always strive for outstanding customer service, and he delivered. We hope to see you back again in the future. Enjoy your Prius!

July 03, 2017

Great Experience I had already selected the car I wanted from their website but was still nervous about starting the process as this was my first solo car buying exper More

by DiscoLegend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sandlin
Jul 06, 2017 -

Kerry Toyota responded

We are so happy that we could make your first car buying experience a great one. We are happy to hear that John was such a great help to you and we look forward to helping you with your next car purchase. Have a great rest of your week!

April 18, 2017

Great sales team! I searched for a different vehicle for weeks. A few of which I have wanted since the specific vehicles were released to the market. My credit hasn't b More

by Dj Reverse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Boesherz, John Sandlin
March 29, 2017

Don't lease After turning in our first lease, 2014 Rav4, we were told the vehicle was in good condition and everything was good, we leased another car, 2017 Highl More

by KatieE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Fayson
Mar 29, 2017 -

Kerry Toyota responded

Katie, We apologize you are unhappy with your recent lease turn in. The charges you have received are from Toyota directly and do not involve Kerry Toyota. We have reached out to Toyota and requested they review all records/recordings and signed documents regarding the lease turn in procedures (i.e. signed documentation stating all equipment must be returned at time of lease turn in). Kerry Toyota has no control or say over what bill you receive and do not do the inspections. Only Toyota handles this. As far as service, we have strict guidelines that must be followed for the safety of our customers. We will not patch a tire that does not meet these safety requirements. Unfortunately, your tire did not and we will not comprise our standards or our customer's safety to earn business. Kindest Regards, Beth Hamilton

Apr 12, 2017 -

Kerry Toyota responded

We apologize you are unhappy with your recent lease turn in. The charges you have received are from Toyota directly and do not involve Kerry Toyota. We have reached out to Toyota and requested they review all records/recordings and signed documents regarding the lease turn in procedures (i.e. signed documentation stating all equipment must be returned at time of lease turn in). Kerry Toyota has no control or say over what bill you receive and do not do the inspections. Only Toyota handles this. As far as service, we have strict guidelines that must be followed for the safety of our customers. We will not patch a tire that does not meet these safety requirements. Unfortunately, your tire did not and we will not comprise our standards or our customer's safety to earn business. Kindest Regards, Beth Hamilton

February 24, 2017

Used vehicle purchased I went to Kerry Toyota to look for a vehicle & we were greeted by Rob. He took care of everything i wanted. Asked & answered every question. He was gr More

by kayworkman11
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Kellerman
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