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Kerry Toyota

Florence, KY

4.6
1,806 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,806 reviews

March 15, 2018

Great experience all around I love Kerry Toyota! Everyone is super nice, my salesman Dewey was so great and so helpful and they totally adapt to your needs, I signed one day and More

by Deban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Laskey, Dewey Cottingham, Dave Courtney, Jason Anderson, Mike Svach, Dustin Robinson, Chuck Jenkins
Mar 20, 2018 -

Kerry Toyota responded

Thank you for the review and feedback, Deban! We're so glad you had a great experience with Dewey and the rest of the team. We take pride in providing a positive buying experience and we're always happy to help!

March 10, 2018

Thank you John! John helped us find the perfect car! I have been looking for something specific for almost a year now and John finally found it for us - Exactly what More

by Courtney T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sandlin
Mar 12, 2018 -

Kerry Toyota responded

Hello Courtney, thank you for the review! We appreciate the feedback on John, the team and our service. We're glad we found your specific car and made the whole process a positive experience! Thanks again for the recommendation!

March 06, 2018

John Sandlin did it again! John did it again! We purchased a car last weekend and it was a great experience. John has helped our family find reliable, affordable cars and we wou More

by Angie Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sandlin
Mar 07, 2018 -

Kerry Toyota responded

Hi Angie, thank you for taking the time to leave your review and kind words! We're so happy John provided you with another great experience. Thank you for being loyal customers and thank you for the recommendation!

March 04, 2018

Nearly perfect experience I was comfortable the whole time there, makes you want to get another car. Professional help through the whole process and cant wait to see more of To More

by Richie147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson, Chip Tata
Mar 05, 2018 -

Kerry Toyota responded

Hi Richie, thanks so much for laving your review. We always appreciate the feedback on our team and services. Glad you felt comfortable and that the whole process was a positive experience for you. We'll do our best to make it a 5/5 next time! Enjoy the car!

February 23, 2018

Great customer experience They always have my truck in and out. Never no long waits. They all work together well as a team. I would recommend them to all my friends and family. More

by Tstettler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eldridge, Kyle Jostmeyer, Dustin Robinson
Feb 23, 2018 -

Kerry Toyota responded

Hello, thank you for your review! We also appreciate the positive feedback. We're happy you've always had a good experience and feel comfortable with our team. Enjoy your weekend!

February 15, 2018

Great I obviously enjoy my car Elvis was a great help. Quickly assessed what I needed and got me in my car happily and quickly. I would obviously prefer a l More

by Jake Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic
Feb 15, 2018 -

Kerry Toyota responded

Hi Jake, thank you for taking the time to leave your review! We always appreciate the feedback on our team and service. We're glad Elvis could provide you with a quick and positive experience! We hope you enjoy the new car!

February 08, 2018

My new carolla I was made to feel special - almost as if I was the only customer on site - Kerry is.the best and look forward to future visits More

by Mrmtlookout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Courtney, Dustin Robinson, Erin Canter, CJ Gray
Feb 09, 2018 -

Kerry Toyota responded

Hi there, thank you so much for the review. We truly appreciate the feedback. We're so happy to hear that CJ, Erin, Dustin and David made you feel as if the dealership was yours for the day. Hope you enjoy the new ride!

February 02, 2018

Over priced Went there for a door lock and they told me it was $600. Googled the part and it was only $42. This place is just going to try to scam you out of your More

by Tjlykins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No odea
Feb 06, 2018 -

Kerry Toyota responded

Thank you for you review. I’m apologize you were not happy with our pricing. Kerry Toyota uses genuine Toyota parts for this repair, which is the price you were quoted. The price you found and showed our Service Advisor was not a genuine part, but an aftermarket from an auction website. Unfortunately, with that part, you would not be offered a warranty or guarantee that the part will work. We wish you the best of luck.

January 23, 2018

New car purchase The customer service was excellent, I appreciated the help Justin and Cj provided. I am pleased with my new car purchase. I would recommend Kerry Toyo More

by Jeanne Sydock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Miley, CJ Gray
Jan 23, 2018 -

Kerry Toyota responded

Hello Jeanne, thank you for taking the time to leave your review! We're glad Justin and CJ could provide you with great customer service and an overall great experience! We hope you enjoy your new car!

January 22, 2018

Easy to work with This is my 2nd lease from Kerry Toyota, both times have been painless and easy, from test driving to closing, the team work with me until I was satisf More

by NKYITGuy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Justin Miley, Jake Jackson
Jan 23, 2018 -

Kerry Toyota responded

Hello, thank you so much for your review! We're happy to have you as a repeat client and glad to hear that you've had great experiences both times, Enjoy the new lease!

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