Kerry Toyota

Horrible experience all around find another dealership It was and still continues to be the worst experience I won’t ever buy from them and Ora Toyota again because of this dealership!!! It was and still continues to be the worst experience I won’t ever buy from them and Ora Toyota again because of this dealership!!! More

Great Overall Experience John Sandlin communicated with me throughout the day before I went to test drive the Highlander. He was very patient and understanding with us and ou John Sandlin communicated with me throughout the day before I went to test drive the Highlander. He was very patient and understanding with us and our concerns. He did his best to ensure we were satisfied and even stayed past his shift to see us through the process. Micah Arrowood was also nice to work with. He made us feel comfortable and was very accommodating with helping us to obtain the title with the lein-release for our trade-in. More

John Sandlin is "the best" We were looking for a car for our son. We called John and told him what we were interested in. He called us back with the perfect car. We went and l We were looking for a car for our son. We called John and told him what we were interested in. He called us back with the perfect car. We went and looked, purchased and were driving the car home in record time. This is the second car we have purchased from John at Kerry Toyota. He is very easy to deal with, no pressure or bull sh**. We will always deal with John when purchasing a car. More

I called him Sir, but he told me to call him Dan I purchased my first car today and Dan Borlo made sure I had a comfortable and enjoyable experience. I'm a recent college graduate and was nervous abo I purchased my first car today and Dan Borlo made sure I had a comfortable and enjoyable experience. I'm a recent college graduate and was nervous about making my first large purchase. Dan talked to me, instead of talking at me. He answered all my questions and made sure that I drove away in a safe, reliable vehicle with affordable payments! More

Best in Northern Ky I had been searching for a used car for about three weeks. I have visited at least 5 dealerships and dealt with countless salesman. Some were pushy, s I had been searching for a used car for about three weeks. I have visited at least 5 dealerships and dealt with countless salesman. Some were pushy, shady, and did not offer much help when they found out I was looking for a used car and on a tight budget. They should all take lessons from Dan. He was helpful, friendly, and seemed to actually care regardless of what I was spending. If your looking for a used car and want to be treated great regardless of your budget go see Dan. More

Amazing salesman Danny was amazing and helped us with every part of our decision with finding the right car for our son. If you need someone who has great communicatio Danny was amazing and helped us with every part of our decision with finding the right car for our son. If you need someone who has great communication skills about the car your buying. Then he is it. More

Wrong oil amount Service department doesn't check oil type or level during oil change. They shorted me at least 2 quarts. And another occasion they are wrong type. Service department doesn't check oil type or level during oil change. They shorted me at least 2 quarts. And another occasion they are wrong type. More

Turned out dashboard lights on used Rav4 I test drove 2006 Rav4 and it seemed to run pretty well. It was a 3.5 and I needed a bigger car. Daniel Stern was my sales guy and he kept telling me I test drove 2006 Rav4 and it seemed to run pretty well. It was a 3.5 and I needed a bigger car. Daniel Stern was my sales guy and he kept telling me Toyota only corrects safety issues, but that's it. Car is "as is". I bought it and signed an "as is" paper thinking they're gonna be fair. I took it to my sister and then drive home and all the dash lights came on like Christmas. I took a picture of it and text her and she looked these up and she said you signed an "as is". I took it to the little place in Williamstown that everyone loves. She said her scanner was as good as everyone else. She said it was emissions. She said you start with the gas cap, blah blah. I had the intermediate steering column replaced for popping. A year later, the car started jerking. I took it to Pollitt's. He ran his 12,000 scanner on my car for 69.00 and found it was an 800 part, an evaporator canister. Nice. I was mad. They did that on purpose. Who would buy a car with dash lights on? I traded in a well maintained Celica for that xxx. On top of that, Daniel asked for my drivers license and he took a picture of it and he never gave it back. I was calling Walmart retracing my steps. I called him and asked do you have it? He said yes. Why didn't he call me and tell me? I was having to get the title for it for them and i needed my drivers license. That's when i discovered it missing. He told me when I get my title, to run it up there to them. I told him how about you run my drivers license down here to me. I'm afraid to buy any vehicle from Kerry, unless it's brand new. I lost my butt on that vehicle. I traded that horrible thing in for a Tacoma and it was so bad, the guy said, we can't put this on the lot; it went to an auction. I told him you'll have to sneak it in. Horrible car, horrible thing to do to a customer. More

FAST - great experience! My Malibu's transmission went out, single mom, no other form of transportation. I asked my mechanic what kind of car should I purchase next, he said o My Malibu's transmission went out, single mom, no other form of transportation. I asked my mechanic what kind of car should I purchase next, he said only Toyota. I called Kerry Toyota, gave them my "have to have" on the car: Toyota, low mileage, sun roof - they delivered, that day! My salesman, John didn't just sell me the car, but he checks on me ever so often to see how it's running. More

John Sandlin sales review John Sandlin worked hard for us to get a better deal on a used car keeping our wants and needs in mind. I would highly recommend John Sandlin and Ker John Sandlin worked hard for us to get a better deal on a used car keeping our wants and needs in mind. I would highly recommend John Sandlin and Kerry Toyota for your next used purchase. More