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Kerry Toyota

Florence, KY

4.6
1,806 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,806 reviews

January 12, 2019

Awesome Experience! We have purchased 3 vehicles from John Sandlin and will definitely go back when the need arises! John is very knowledgeable, personable, and truthful More

by M Dill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sandlin
Jan 12, 2019 -

Kerry Toyota responded

Hello M Dill, we appreciate you leaving your review and feedback about John. He truly is one of a kind and we're fortunate to have him on our team. We're glad you had such a positive experience and we hope you enjoy your new car!

January 11, 2019

Very professional and courteous service department. Thank you Carl Taylor and the service department for giving me such a good experience dealing with the repairs of my Toyota Tacoma. I very much apprec More

by Truckguy6943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Jan 12, 2019 -

Kerry Toyota responded

Hi TruckGuy, thanks so much for leaving your review and feedback. We take pride in always providing a positive service experience. We're so glad Carl and the team took care of you and got you on your way!

January 04, 2019

Outstanding John is a stand up guy! Not the typical salesman! Honest and straight to the point! Anyone looking for a good car and a awesome salesman? See More

by Honda450gncc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sandlin
Jan 05, 2019 -

Kerry Toyota responded

Hi there, thanks so much for the review! You are correct in saying John is not the typical salesman. He truly goes above and beyond. We're glad you had a great experience!

January 04, 2019

Top Guy to go to We have been looking at Rav 4 and my dad was there just week before and bought a truck from John which he loves ??John help us so much my dad is so ha More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sandlin
Jan 05, 2019 -

Kerry Toyota responded

Hi Shay, we appreciate you taking the time to leave your review and feedback! We're so thrilled to hear that your dad is happy with his truck and now you're all set with a new RAV4! John truly is one of a kind and he loves to make folks like you all happy with your experience. Enjoy the new car!

December 26, 2018

2018 RAV 4 John helped us find a great deal on a company car. We ended up with a brand new 2018 RAV 4. John made our experience enjoyable and laid back. Thank yo More

by P3nguin21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sandlin, Micah Arrowood
Dec 27, 2018 -

Kerry Toyota responded

Hi there, thanks so much for your review and feedback! We're happy to hear John was able to get you all a great car for your company vehicle.

December 19, 2018

Great place to buy a car Kerry Toyota is a great place to buy a car. I have purchased three used vehicles from them and have been pleased with the whole experience. I have dea More

by tdoubrava7t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sandlin
Dec 20, 2018 -

Kerry Toyota responded

Thanks so much for the review! John definitely is a true example of what we like our team to be. We're so pleased you continue to come back and see him. Enjoy your new ride!

December 17, 2018

Luv my new car ! I saw the car on the Internet Sunday night ,got to the dealer late they stayed open to help me get all the paperwork together. John was quick and effi More

by yuprs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Laskey, John Sandlin
Dec 18, 2018 -

Kerry Toyota responded

Thanks so much for the review! Staying late is well worth it when we can help folks like yourself get into the car they want. We're glad John, Greg and the rest of the team could take care of things and get you into your new Cadillac!

December 15, 2018

Thanks John with the silent “h”. John... thank you so much for helping and taking the time with us to get my wife in the right car for her and her new job! More

by John73
Recommend Dealer
Yes
Employees Worked With
John Sandlin, Mike Svach
Dec 17, 2018 -

Kerry Toyota responded

Hi John, we appreciate you taking the time to leave your review! We're so glad John, Mike and the rest of our team helped get your wife into the right car!

December 11, 2018

Great! I always love buying from Kerry Toyota and my latest purchase was the best experience I've had yet. Quick, friendly and made sure I got exactly what More

by AwildaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sandlin
Dec 11, 2018 -

Kerry Toyota responded

Hi AwildaC, thanks so much for your review and feedback! We're so happy to have you as a client and especially happy to hear about your recent purchase with John! He sure is a valued part of our team and we're glad you got exactly what you wanted!

November 29, 2018

2018/2019 Camry Tramissiin puts Driver at Risk Tranission bucks / jerks / makes noise at times. The widely reported 1-3 second delay is true and puts passenger at risk. Dealership claims the tra More

by Schlep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Sears
Dec 13, 2018 -

Kerry Toyota responded

Hello Schlep, I apologize you are not happy with your Camry and understand your concerns. Our technician looked at your vehicle. We were unable to duplicate any concerns and did not notice any difference in your vehicle when compared to other Camrys. Kerry Toyota takes our customer's safety seriously and would never comprise anyone's well being. We found your vehicle safe at the time of the visit and followed Toyota's standards when servicing your vehicle. We stand behind our work, but if you still concerned about your safety, we encourage you to have the vehicle looked at again. We can schedule an appointment and allow you to drive with a technician or you can visit any Toyota Service Department and get a second opinion. We want you to enjoy your new car and feel confidant in the Toyota brand. Please feel free to reach out to me to discuss further. Best Regards, Beth Hamilton Customer Relations Manager Kerry Toyota (859) 371-3939 ext 301 beth@kerrytoyota.com kerrytoyota.com

Jan 02, 2019 -

Schlep responded

Comparing the 2018 Camry transmission to other 2018 ensure consistency of manufacture, but not quality of manufacture. Please help me understand otherwise... Based on odometer readings the car was driven for 3 miles during the 'test'. In addition to the question above, help me also understand how Toyota is not putting me at risk as I am by far not the only person having this issue.

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