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Kerry Toyota

Florence, KY

4.6
1,806 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,806 reviews

February 21, 2022

Mr. Carl helped us through the whole process! Very informative and attentive! Would highly recommend More

by lauraj1998blsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor
Feb 23, 2022 -

Kerry Toyota responded

We're happy Carl made the experience easier for you, Laura! Thank you for coming to Kerry Toyota!

February 21, 2022

Very pleased with Kerry Toyota Service Center in Florence KY. Easy to get into and nice attendants. Can recommend. More

by SHELLEY1016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Feb 24, 2022 -

Kerry Toyota responded

We're happy to hear it! Thank you for recommending Kerry Toyota and for your five-star rating!

February 21, 2022

Very professional, I have never waited more than 1 hour for my service and not one problem with there work. Would highly recommend to everyone. More

by JOYHAYES29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Miley, Erin Canter, Carl Taylor
Feb 23, 2022 -

Kerry Toyota responded

It makes our day to hear that we've provided five-star care to you consistently! Thank you for being a loyal Kerry Toyota customer!

February 21, 2022

I always enjoy having my car serviced at Kerry Toyota. From the time I book my appointment until I pay for the completed work, it's all professional and very friendly. Brandon is top notch!! More

by KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor
Feb 24, 2022 -

Kerry Toyota responded

Thank you so much for the kind review! We're honored to receive your support and look forward to your next visit with us here at Kerry Toyota!

February 21, 2022

They are helpful on the phone and precise on their direction and get job done More

by WHATAMI6
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor
Feb 24, 2022 -

Kerry Toyota responded

Thank you! We're glad to hear it! - Kerry Toyota

February 21, 2022

They was very helpful and did the work that I needed done quickly and with high quality. More

by dkarshner06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Feb 24, 2022 -

Kerry Toyota responded

Thank you! We're glad we could make this a great experience! - Kerry Toyota

February 21, 2022

I thought I already completed a survey. Ok, I think Kerry Toyota offers excellent service. Everyone is friendly and professional. More

by V.FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor
Feb 24, 2022 -

Kerry Toyota responded

Thank you for taking the time to leave Kerry Toyota your awesome feedback and five-star rating!

February 21, 2022

Dealer experience is generally good. Being a loyal customer, expecting better service like advance notice about potential battery replacement required. More

by mketkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor
Feb 22, 2022 -

Kerry Toyota responded

Thank you for being a loyal customer at Kerry Toyota! See you next time!

February 21, 2022

The maintenance on my Camry was performed efficiently and with attention to detail. I was informed about the work that was to be done and when finished I was given an invoice and explanation of the complete More

by JLBURTON24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Feb 24, 2022 -

Kerry Toyota responded

Thank you for trusting the Kerry Toyota team with your Camry! We appreciate your excellent review and hope to see you again next time!

February 21, 2022

Not very friendly. Bought vehicle new in December and got a hole in my tire. Dealership charged me 42.50 to patch. My old dealer never charged me before. I’m sure tires More

by JSTAFFORD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin Canter
Feb 23, 2022 -

Kerry Toyota responded

Hello JSTAFFORD3, I am sorry you were not happy with your experience. We do charge all of our customers for work completed since we have to pay for the supplies and the employees time. I would be more than happy to see if you have road hazard coverage. Please reach out to our customer service team at (859) 371-3939 ext 301. Kindest Regards, Kerry Toyota

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