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Kerry Toyota

Florence, KY

4.6
1,806 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,806 reviews

February 21, 2022

Even though it took 2 hrs for oil change Brandon the service desk guy kept me informed. More

by bbsmith377
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 23, 2022 -

Kerry Toyota responded

Thank you for your honest feedback. We hope to provide you with a more efficient appointment next time. -Kerry Toyota

February 21, 2022

Everyone there is great to work with from beginning to end. Very knowledgeable associates and they treat you with respect More

by lonelldunhoft
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor
Feb 23, 2022 -

Kerry Toyota responded

Thank you for your kind review! We look forward to seeing you next time! -Kerry Toyota

February 21, 2022

This is a nice dealership to take your vehicle in for service. Friendly, courteous, informative guys. Unfortunately I usually pick a day to come in when it's very busy. More

by bm416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Feb 22, 2022 -

Kerry Toyota responded

Thank you for your review. We hope to provide you with a 5-star experience next time! See you next time at Kerry Toyota!

February 21, 2022

Friendly and professional from time I walked in till time I left! Will always choose here More

by TERESARRADCLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Feb 23, 2022 -

Kerry Toyota responded

Thank you for sharing your review, Teresa! We look forward to having you as a customer for life!

February 21, 2022

Great service department. Very thorough and knowledgeable about Toyota. Also, the are very courteous to customers More

by CHARLOTTEHANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Feb 23, 2022 -

Kerry Toyota responded

Thank you for your 5-star review! We appreciate your confidence in our team, and look forward to seeing you at your next appointment! -Kerry Toyota

February 21, 2022

They were very timely to work on my car. Quick to return my car to me. More

by ALICIAJUDE613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Feb 23, 2022 -

Kerry Toyota responded

Thank you for your 5-stars! -Kerry Toyota

February 21, 2022

They got me in fast, and they let me know I could get the extended service option too. Right before my mileage would have made me unable, nice call that’s gonna save me some money! Thanks! More

by RYANMINNECI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Feb 23, 2022 -

Kerry Toyota responded

It's great to hear we've made your experience quick and painless, Ryan! Thank you for taking the time to come to Kerry Toyota!

February 21, 2022

I was there over 4 hours getting tires and brakes along with normal maintenance. Thought it took longer then it should but I’ve always been happy with the service. Very friendly. More

by kbauer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Feb 23, 2022 -

Kerry Toyota responded

We appreciate your patience and kind words! Thank you for being a Kerry Toyota customer!

February 21, 2022

Took as long as they said but I was fine with it had a loner car A+on service 👍🇺🇸 More

by SANFORDMARK63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor
Feb 23, 2022 -

Kerry Toyota responded

We're glad we made this a five-star experience! We'll see you next time! Thank you! - Kerry Toyota

February 21, 2022

Service is always fast and courteous. And my advisor always lets me know in detail what is being done More

by JULIE.PERSON71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Feb 23, 2022 -

Kerry Toyota responded

We're so glad to hear it, Julie! Thank you for being a loyal Kerry Toyota customer!

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