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Kerry Toyota

Florence, KY

Overview
Reviews
Vehicles
4.6
1,810 Reviews
Call Dealership (859) 371-3939
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6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,810 reviews

November 23, 2023

Friendly, quick and transparent. Brandon was thorough and super friendly. Jason the SM is also very nice and friendly. More

by cindyjohnson68
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Report | Print
Nov 23, 2023 -

cindyjohnson68 responded

Thank you for the quick, friendly and transparent service!

November 23, 2023

Always get great service! Enjoy the free drinks and candy. Get both my cars serviced by Kerry Toyota. More

by Rlcrane61
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Ben Coutermarsh
Report | Print
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 23, 2023

Working with Tony was great! I didn't like the fact that no one could disclose my loan percentage before making the deal. I felt trapped! More

by MARYMWAGNER417
Recommend Dealer
Yes
Employees Worked With
Tim Marsh, Tim Marsh
Report | Print
Nov 27, 2023 -

Kerry Toyota responded

Thank You for your feedback, we will use this as an opportunity to improve! Congratulations on your Toyota!

November 23, 2023

Scheduling is easy and the estimated time is always correct. Always friendly and explain everything that was done. More

by NLANKHEIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Report | Print
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 23, 2023

Drove away and realized that my glove compartment would not close. I don't know if the service tech did something to cause it but it was fine prior to going in to the shop More

by dmchughhcap
Recommend Dealer
No
Employees Worked With
Kevin Fitch, Kevin Fitch
Report | Print
Nov 27, 2023 -

Kerry Toyota responded

Hello, Please give Kevin a call with more information about your recent visit.

November 23, 2023

Great atmosphere, fast and honest service. I buy Toyotas because of Kerry's service. Covington is my preference though. More

by TED.SCHRODER
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Ben Coutermarsh
Report | Print
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 22, 2023

It was great. Exactly what I needed. They were very friendly and efficient. I was so happy More

by ccathers0320
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Report | Print
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 21, 2023

Very friendly and coordinated a ride for me to get back to work so I didn't have to wait at the deal shop. Much appreciated. More

by melaniebeil2009
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Ben Coutermarsh
Report | Print
Nov 21, 2023 -

Kerry Toyota responded

Thank You for sharing your positive service experience with us.

November 20, 2023

Service is always amazing. Done in under an hour. I've never had an issue at this dealership. More

by staciemcdaniel1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Crowe, Ben Coutermarsh, Stacie Hand
Report | Print
Nov 20, 2023 -

Kerry Toyota responded

Thank You for this great review, we are happy we were able to help you out.

November 20, 2023

I have a very good experience with Toyota, they're very professional and pleasant, always helpful and concentrate about there customers. More

by wdbeal1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe, Greg Siegmundt, Brandon Cady, Kevin Fitch, Ben Coutermarsh
Report | Print
Nov 20, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our team!

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