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Kerry Toyota

Florence, KY

4.6
1,806 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,806 reviews

March 08, 2022

They are always friendly and keep me informed on things about my car thanks you More

by PTACKETT318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Mar 09, 2022 -

Kerry Toyota responded

It's our privilege to serve you! Thanks for being a Kerry Toyota customer. We look forward to your next visit!

March 08, 2022

VERY FRIENDLY STAFF AND COMFORTABLE WAITING AREA. WAIT TIME WAS GOOD. ALL AROUND GREAT SERVICE More

by BRANDI.HONAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KYLE
Mar 09, 2022 -

Kerry Toyota responded

Thank you for taking the time to review your recent visit here at Kerry Toyota! We appreciate your feedback and look forward to serving you again in the future!

March 08, 2022

Customer service was great. Everything was explained to me about thing I'm going to need done in the future. Also it didn't take long at all! More

by NARNOLD553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Tim Marsh
Mar 09, 2022 -

Kerry Toyota responded

Thank you for visiting us here at Kerry Toyota! We appreciate your kind review and look forward to seeing you next time!

March 08, 2022

Seems like a if i needed the recall, they would have known by the VIN rather than having to bring the car in for 45 minutes to see. More

by kathy0806
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 09, 2022 -

Kerry Toyota responded

Thank you for your feedback, Kathy. Some recalls require us to inspect the vehicle to determine if the work needs to be completed. I understand that it can be frustrating making the trip here and only an inspection being completed. Please feel free to reach out to our customer service team so they can look into your specific recall. (859) 371-3939 ext. 301. Thanks again for reaching out.

March 08, 2022

Was very fast service, however any time I make a question it seems to be brushed off. I am not a mechanic or an expert by any means which is why I have my car maintenance, but some courtesy to explain questi More

by tankinator03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 09, 2022 -

Kerry Toyota responded

Thank you for taking the time to share your honest feedback. We will address your comments with our team to provide a better experience for our guests. If you would like to discuss this further, feel free to reach out. Thanks, Customer Service Team - - 859-371-3939 ext 301

March 08, 2022

Very pleased with Kerry Toyota service. Service department was very curious and with good decisions. More

by Grobmyer.jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 09, 2022 -

Kerry Toyota responded

Jim, we are so proud to hear that our team at Kerry Toyota can take great care of you! Thank you for choosing us!

March 08, 2022

Fast service and knowledge of what you need done. Very good feeling when talking to associate about work done. I would buy and recommend to family and friends. More

by Petebiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Mar 09, 2022 -

Kerry Toyota responded

Thank you for the excellent feedback! We appreciate you recommending the Kerry Toyota team to your friends & family and hope we have the opportunity to serve you again in the future. Take care!

March 08, 2022

I'm very happy to your service in my cars. Thank you for keeping our cars safe More

by SEWOSOLOJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Mar 09, 2022 -

Kerry Toyota responded

Thank you for your confidence in our team at Kerry Toyota! See you next time!

March 08, 2022

Love going here for the work on our Camry. Great friendly service. They are also fast but thorough. Wouldn't go anywhere else. More

by scharfaussie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in Service Center
Mar 09, 2022 -

Kerry Toyota responded

Thank you for your confidence in the Kerry Toyota team! We appreciate your loyal business and look forward to your next visit!

March 08, 2022

Carl has always been very responsive to my concerns and questions ever since I have been bring my Prius in for service. I purchase my Prius used and had never owned a hybrid car before and Carl was very kn More

by BriDoy1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Mar 09, 2022 -

Kerry Toyota responded

Thank you for trusting the Kerry Toyota team with your Prius! We're thrilled to hear that Carl has been so helpful to you and we'll be sure to let him know how much you appreciate his knowledgeable service. Take care and we'll see you at your next visit!

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