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Kerry Toyota

Florence, KY

4.6
1,825 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,825 reviews

April 22, 2022

Always great service. My family has been going for years & never disappointed. Highly recommend them. More

by MRPUGH
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Apr 25, 2022 -

Kerry Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 22, 2022

Great service dept. Wouldn’t take my cars anywhere else. Been a customer for 25 years and always have great service . More

by MIKE.WALTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Apr 25, 2022 -

Kerry Toyota responded

Mike, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

April 22, 2022

I had my SUV and truck in 3x over a week. Courteous and expedient staff and great customer service from Deb. More

by cron1080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb
Apr 25, 2022 -

Kerry Toyota responded

Hi, thank you so much for the positive review!

April 22, 2022

Excellent service response from first call to schedule, immediately scheduled and ease of the online process to review and approve the work order or repairs to be done. Carl was very friendly and explained More

by NFRMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Apr 25, 2022 -

Kerry Toyota responded

Hi there, thank you for taking the time to leave a review for us.. We're happy we could meet your expectations!

April 22, 2022

Always friendly and wait time is always good. They always explain thoroughly what’s being done to my car More

by MAC121250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Apr 25, 2022 -

Kerry Toyota responded

Thank You for the kind comments about our team and this great review!

April 21, 2022

I feel that the technicians are very professional and courteous. My vehicle always is treated with care. More

by erpenbeck5
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Erpenbeck, Greg Laskey
Apr 21, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

April 20, 2022

The service guys were very kind and signed me in right away and showed me how to use my Remote Start before I left Excellent service. Thank you More

by FKLAYER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Apr 21, 2022 -

Kerry Toyota responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations!

April 20, 2022

Was made aware of a discount program that would save me money over the next 5 service appointments. Appreciate their quick turnaround time every time I’m there for service More

by Jrm1429
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor
Apr 21, 2022 -

Kerry Toyota responded

Hi, we are very happy we could provide you with a positive experience!

April 20, 2022

It’s very easy to schedule multiple service appts. Greg Seigmundt is fantastic. He’s the reason we continue to own Toyotas. More

by cmize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Seigmundt
Apr 21, 2022 -

Kerry Toyota responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

April 19, 2022

Predatory financing requirements on car sales and additional accessories at this location. Customer service was fine. More

by LASTON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Courtney, Justin Miley, Mark Williams, Jeremy Schmidt, Ed Hummell, TR Miller, Micah Arrowood, Thomas Simpson
Apr 21, 2022 -

Kerry Toyota responded

I would like to get a better understanding of your low rating. Can you please email me at aelmore@kerryautomotive.com

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