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Kerry Toyota

Florence, KY

4.6
1,826 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,826 reviews

May 03, 2022

I got the feeling they were not completely honest with us, they never answered our questions fully More

by HARLANLWILSON
Recommend Dealer
No
Employees Worked With
Brad Simpson, Jeremy Schmidt, Ryan Naviaux
May 03, 2022 -

Kerry Toyota responded

Harlan, I do apologize. I will have someone reach out to discuss everything with you and answer any questions you have.

May 02, 2022

Great service dependable and honest feedback on repairs. Prompt notification on service completion and comprehensive summary More

by Gotham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Erin Canter, Carl Taylor, Jason Crowe
May 03, 2022 -

Kerry Toyota responded

Hi there, we are very happy to have provided you with such a positive experience!

May 02, 2022

Fast, reliable and friendly. So that is not enough now I must just type words. More

by don.trusty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
May 03, 2022 -

Kerry Toyota responded

Hi there, we are very happy to have provided you with such a positive experience!

May 02, 2022

When I have things done on my truck the staff know me, are really nice More

by CRAFTSBYPAULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon cady
May 03, 2022 -

Kerry Toyota responded

Hello, we're glad to hear you enjoyed your visit.

April 30, 2022

All staff were helpful and friendly. did not receive any high pressure selling and I appreciate that More

by DGUTAPFEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Miley, Dustin Robinson, Freddie Rogers
May 02, 2022 -

Kerry Toyota responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2022

Good maintenance package for oil and standard maintenance but the extended warranty is a joke asked to fix something on my 4Runner and was told it’s not covered then why in the xxxx did I pay for a extended More

by ANTHONYMARSTON74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
May 02, 2022 -

Kerry Toyota responded

Hi there, thank you; we appreciate your feedback and will forward this to our service manager to look into.

April 29, 2022

Awesome sales team! Everything went flawlessly! Would definitely go there again when needed! Ask for Freddie! More

by JV4449
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson, Micah Arrowood, Mike Fayson, Freddie Rogers
May 02, 2022 -

Kerry Toyota responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Toyota!

April 29, 2022

Great service. My Toyota – Dash cam was professionally installed and I'm happy with the results. More

by FRED170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
May 02, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

April 29, 2022

My service technician was one of the nicest, most genuine and sympathetic people I've spoken to. He was professional and spoke with such a nice calm tone. Never knew how much that meant until now. More

by amandabing0131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Crowe
May 02, 2022 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review!

April 28, 2022

They do excellent service, i assumed that something went wrong with my service and after speaking with Jason C. and Kerry toyota servicing the parking break, i am completely satisfied and proud to be part More

by SSGOKU915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Jason Crowe
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