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Kerry Toyota

Florence, KY

4.6
1,825 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,825 reviews

November 30, 2023

Overall, everything was fine. Tyler was good to work with and helped me get into the truck I wanted. I live an hour and a half away and he worked with me despite the long distance More

by Stuart
Recommend Dealer
Yes
Employees Worked With
Tyler Sears , Tyler Sears
Dec 04, 2023 -

Kerry Toyota responded

Thank You for your feedback Stuart as we are always looking for ways to improve!

November 29, 2023

Your greedy dealership installing nonsense like pulse breaking then making me come back on my free time to have it removed when it shouldn't have been installed in the first place . More

by JMBOYD2008
Recommend Dealer
No
Nov 30, 2023 -

Kerry Toyota responded

We are sorry you feel this way, but are happy we are able to make things right. Thank You

November 29, 2023

Quick, informative, friendly Appreciated how they explained the pricing and benefits of the extended care More

by APRILDABLEECKER11
Recommend Dealer
Yes
Employees Worked With
Stacie
Dec 04, 2023 -

Kerry Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

November 29, 2023

Great quality service and attention to detail. I'm always given a quick and precise and I'm given the right information about the service of my car More

by BURTONXIMENA
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Dec 04, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

November 29, 2023

Not once did Greg try to sell me I could tell his best interest was in me and my auto. More

by Dannysharp64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Greg Siegmundt
Dec 04, 2023 -

Kerry Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

November 29, 2023

Always pleased with the customer service Always pleased with the customer service and how efficient their service department is. Great experience! More

by KAVEST0128
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch, Kevin Fitch
Dec 04, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

November 29, 2023

Efficient and easy Didn't have to wait too long. Process was efficient and easy. Had snacks and beverages while I waited. He came and got me as soon as it was finished. More

by Lnroberts99
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Ben Coutermarsh
Dec 04, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

November 29, 2023

Addressed my concerns Took time to check the vehicle thoroughly and fixed the gas tank door. Very good experience More

by yetiasr
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 04, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

November 28, 2023

Got was taken in as scheduled. Work was performed to my satisfaction. Work was completed within the estimated time frame. More

by BigD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and John at the collision center.
Nov 28, 2023 -

Kerry Toyota responded

Thank You for this wonderful review.

November 28, 2023

Always have a positive experience at Kerry Toyota in Florence! I appreciate the expertise of the technicians! More

by dtaggart59
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Ben Coutermarsh
Nov 28, 2023 -

Kerry Toyota responded

Thank You for this wonderful review. We look forward to your next service visit with us!

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