
Kerry Toyota
Florence, KY
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My trust level for here has gotten lower. A year or two ago I was told I had seepage. Last visit before this one (I believe) guy said my car was ready and no issues. And I asked so I no longe A year or two ago I was told I had seepage. Last visit before this one (I believe) guy said my car was ready and no issues. And I asked so I no longer have seepage and he said no. This visit Carl told me I still have seepage but nothing to worry about. I asked. Also, new wipers were recommended. I questioned that because I wasn’t having any issues and I just replaced them not too long ago with Toyota brand. Carl had someone run the wipers and some fluid. There were maybe 2 or 3 streaks on passenger side. He said that is probably what the tech was referring to because they are trained to look for streaks. Carl states the wiper is probably just dirty. He gets a paper towel and wipes off the blade and the other one. Guess what…no more streaks. Very disappointing that I would be told I need new blades when all they needed was a little cleaning. Never knew I should clean my blades but I will from now on. Want 100% satisfaction, do the little things to keep me as a customer and earn my trust. More
Drove over 4 hours after finding a beautiful 2021 Lexus on line. Our sales person, Bryce Briggs was the best and came in on his day off to help us complete our purchase! Had great service! Kerry Toyota eve on line. Our sales person, Bryce Briggs was the best and came in on his day off to help us complete our purchase! Had great service! Kerry Toyota even filled our gas tank before leaving. It was worth the drive !Thank you! More
I bought my 2016 Toyota Sienna from Kerry Toyota and have had it serviced throughout the years there, too. Recently, I bought a used 2011 Nissan Pathfinder from Kerry Toyota. It had a few issues once I dro had it serviced throughout the years there, too. Recently, I bought a used 2011 Nissan Pathfinder from Kerry Toyota. It had a few issues once I drove off the lot, but Nicole diligently worked to resolve the issues. I am pleased with their service and will continue doing business with Kerry Toyota. I bought the vehicle from Brad, Mark arranged getting me scheduled and Nicole worked until the problem was solved without any additional cost to me. They told me they would figure it out and held true to their word. More
The staff at the dealership are always friendly & the areas to sit are always clean. You are given a choice of 3 areas to sit, which is always nice. There are always drink & snacks available free of char areas to sit are always clean. You are given a choice of 3 areas to sit, which is always nice. There are always drink & snacks available free of charge. A staff person always comes & tells what was done to you car & directs you to your car. More