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Kerry Toyota

Florence, KY

4.4
1,841 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,841 reviews

June 07, 2022

Excellent car buying experience! Friendly, customer oriented. Quick and efficient with the paperwork. Takes the time to explain the features in detail. More

by CHRISTA.BLANCHET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Mike Svach, Micah Arrowood
Jun 09, 2022 -

Kerry Toyota responded

Hi there, we are very happy to have provided you with such a positive experience!

June 07, 2022

Very clean dealership and mostly professional. Assistant Service Manager Brandon scolded me for not using my free oil changes on my 2021 Toyota Highlander. Sorry, but spending my money to pay Valv More

by smranson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 07, 2022 -

Kerry Toyota responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. and we will use this as an opportunity to improve. We look forward to your next visit! Take care!

June 07, 2022

Tyler Sears was very great to work with. It was a very pleasant experience at Kerry Toyota. It is our 3rd vehicle we have purchased from them. More

by RUTHA0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sears, Ryan Naviaux
Jun 07, 2022 -

Kerry Toyota responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

June 06, 2022

Usually great interaction. This time they were very busy. No one went over results with me or mentioned the dirty sir filter which I would have had replaced. Didn't know any More

by sgosborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Jun 06, 2022 -

Kerry Toyota responded

Thank You for this feedback as we are always looking for ways to improve.

June 06, 2022

They are always efficient and quick. Don’t mind waiting for service. Very good service. More

by PHARMJKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Jun 06, 2022 -

Kerry Toyota responded

Thank You so much for this great review!

June 06, 2022

Kevin was great to work with and kept me informed. Keith with the shuttle service was polite, on time and a safe driver. More

by mjohnson1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 06, 2022 -

Kerry Toyota responded

Thank You for this great review!

June 05, 2022

Great experience with great people they were very professional and showed me all the features of the car More

by LB9584
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Adam Williams, Dustin Robinson, Jake Jackson
Jun 06, 2022 -

Kerry Toyota responded

Hi there, thank you for taking the time to leave a review for us, We're happy we could meet your expectations!

June 04, 2022

Probably my 10th car from Kerry Toyota, Mr. Mitchell & his crew are always top notch! More

by Stevezazou1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Courtney, Jason Topits, Micah Arrowood, Mike Fayson, Ryan Naviaux, Devin Bruns
Jun 06, 2022 -

Kerry Toyota responded

Steve, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

June 03, 2022

I have been a customer of Kerry Toyota for 10 years and will only take my car to Kerry for service. They are the best. More

by RUSSOSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 06, 2022 -

Kerry Toyota responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

June 03, 2022

Took my car in for a safety recall and it was ready when promised at no charge. More

by DJDALY76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Crowe
Jun 06, 2022 -

Kerry Toyota responded

Hello, thank you for sharing your positive experience!

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