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Kerry Toyota

Florence, KY

4.6
1,826 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,826 reviews

June 06, 2022

Usually great interaction. This time they were very busy. No one went over results with me or mentioned the dirty sir filter which I would have had replaced. Didn't know any More

by sgosborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Jun 06, 2022 -

Kerry Toyota responded

Thank You for this feedback as we are always looking for ways to improve.

June 05, 2022

Great experience with great people they were very professional and showed me all the features of the car More

by LB9584
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Adam Williams, Jake Jackson, Dustin Robinson
Jun 06, 2022 -

Kerry Toyota responded

Hi there, thank you for taking the time to leave a review for us, We're happy we could meet your expectations!

June 04, 2022

Probably my 10th car from Kerry Toyota, Mr. Mitchell & his crew are always top notch! More

by Stevezazou1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Naviaux, Devin Bruns, Mike Fayson, Jason Topits, Dave Courtney, Micah Arrowood
Jun 06, 2022 -

Kerry Toyota responded

Steve, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

June 03, 2022

Elvis was wonderful. We already had our vehicle selected, but he was very kind to walk us through the buying process. I felt listened to and respected. More

by Julie Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic
Jun 03, 2022 -

Kerry Toyota responded

Julie, thank you; we appreciate your feedback!

June 03, 2022

Better than expected! Excellent! Needed a more economical vehicle and was able to get it. Payment improved, too. A home run! More

by ROGER41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Naviaux, TR Miller, Jeremy Schmidt, Mark Williams
Jun 06, 2022 -

Kerry Toyota responded

Roger, we are very happy we could provide you with a positive experience! We hope you are enjoying your new ride.

June 03, 2022

We are satisfied with the service we get at Kerry. Clientele are friendly and efficient. More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Jun 06, 2022 -

Kerry Toyota responded

Hi there, we are very happy to have provided you with such a positive experience!

June 03, 2022

Took my car in for a safety recall and it was ready when promised at no charge. More

by DJDALY76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Crowe
Jun 06, 2022 -

Kerry Toyota responded

Hello, thank you for sharing your positive experience!

June 03, 2022

I have been a customer of Kerry Toyota for 10 years and will only take my car to Kerry for service. They are the best. More

by RUSSOSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 06, 2022 -

Kerry Toyota responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

June 02, 2022

Took my truck up there for a blown head gasket they ended up telling me I needed a new motor with a price tag of $24,000 I took it 3 miles down to a local mechanic and 4200 dollars later I have my truck back More

by philbiddle599
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl Taylor
June 01, 2022

Best service shop hands down in Northern Kentucky. Service associates are amazing and the technicians make sure we are getting the best life out of our vehicles. More

by tboltram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Jun 01, 2022 -

Kerry Toyota responded

Thank You so much for this great review!

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