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Kerry Toyota

Florence, KY

4.6
1,826 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,826 reviews

June 15, 2022

Handles many cars efficiently -Informative info given to customers -Scheduling is easy - Knowledgeable personnel- Been going to Kerry Toyota for numerous years More

by RREEVES1427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Jun 16, 2022 -

Kerry Toyota responded

RREEVES1427, thank you for sharing your positive experience!

June 15, 2022

Courteous, punctual, helpful to customer by looking for discounts to help us financially to take care of our cars. More

by mrsciencesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Jun 16, 2022 -

Kerry Toyota responded

mrsciencesmith, Thank You for the kind comments about our team and this great review!

June 14, 2022

The members of the Service Department team are friendly and knowledgeable. The waiting area is comfortable and we’ll-stocked with snacks. More

by THELEDDENS
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Jun 14, 2022 -

Kerry Toyota responded

Thank You so much for the kind comments about our Kerry Toyota Service Department.

June 13, 2022

The appointment was made within a reasonable time. The recall was fixed quickly but I noticed scratches on my vehicle after leaving More

by daniellew416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Crowe, William Langford
Jun 13, 2022 -

Kerry Toyota responded

daniellew416, Thank You for your feedback. Please reach out to our service manager at your earliest convenience.

June 13, 2022

Everyone is so helpful and pleasant to deal with. Our vehicles are always ready on time. More

by jakemccormick26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Jun 13, 2022 -

Kerry Toyota responded

Jake, Thanks so much for this great review.

June 13, 2022

The best experience at a dealership. Very knowledgeable people do helpful and answer all my Questions More

by PattiTapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Jun 14, 2022 -

Kerry Toyota responded

PattiTapp, We're glad to hear you found our staff was so knowledgeable and helpful! Have a wonderful day.

June 13, 2022

They cahvged oil and rotated tires amd I had appt amd still waited 1.5 hours for the service and they forgot to place sticker on windshield for next mileage which they often forget to do and they also of More

by CINDY35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Jun 14, 2022 -

Kerry Toyota responded

CINDY35, Thank You for your feedback. We do sincerely apologize. Please stop back by and we will fix this for you.

June 11, 2022

Took car in for Toyota issued camera it has 22k miles waited two hours suppose to contact me back it’s been a month we call every week get run around More

by Berkemeiers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Crowe
Jun 14, 2022 -

Kerry Toyota responded

Hello, please contact our service manager Jason at your earliest convenience.

June 10, 2022

This dealerships service center offers great service at affordable prices. Very knowledgeable and helpful. Will continue to bring my vehicles here. More

by bworley74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2022 -

Kerry Toyota responded

Wow bworley74, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

June 10, 2022

Our salesman was Dewey. He knew every thing about our brand new RAV4 hybrid! We were lucky to have him as our sales person! More

by YAYAONE
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Justin Miley, Mike Svach
Jun 13, 2022 -

Kerry Toyota responded

YAYAONE, thanks for your praise and kind comments about our team. We sincerely value your business and hope you are enjoying your new ride.

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