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Kerry Toyota

Florence, KY

4.6
1,827 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,827 reviews

August 03, 2022

I have bought one used and three new vehicles here and had them serviced here , have always been very pleased More

by CARRIVEAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Aug 05, 2022 -

Kerry Toyota responded

Thank You for this great review!

August 03, 2022

Kerry Toyota service has a great team. My vehicle was serviced well and in a timely manner. More

by jscrowe12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Aug 05, 2022 -

Kerry Toyota responded

Thank You for this great review!

August 02, 2022

Quick service, had me in and out in less than one hour. Always do a good job More

by JGKING1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe
Aug 03, 2022 -

Kerry Toyota responded

Thank You for this great review!

August 02, 2022

Mark was prompt, knowledgeable and made me feel very comfortable. He is a real asset to your team More

by Jonesland1964
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark - body shop Covington
Aug 03, 2022 -

Kerry Toyota responded

Thank You for this great review!

August 02, 2022

Everyone was very kind in the service department. They are very punctual and helpful when dealing with your car. More

by COREYANNE0314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Jason Crowe
Aug 03, 2022 -

Kerry Toyota responded

Thank You for this great review!

August 02, 2022

Nice place need to keep customer informed about what is going on with repairs. I was not updated and it took 2.5 hrs for a one hour oil change More

by SUZIEQ_41_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
Aug 03, 2022 -

Kerry Toyota responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

August 02, 2022

Great location. Good service but toyota is getting too expensive on oil change ETC I can get better $$ More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Aug 03, 2022 -

Kerry Toyota responded

Thank You for this good review and feedback.

August 01, 2022

Carl Taylor is by far the best! I didn’t have an appointment he got me in, and had my oil change and tire rotation done in 30 minutes, words can’t express how great full I am that More

by GMCDANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt, Carl Taylor
Aug 03, 2022 -

Kerry Toyota responded

Hello, Thank You so much for this great review and for sharing your positive experience! We look forward to your next visit with us Gary.

July 31, 2022

Usually buy genuine parts from here. First time use the service. Friendly competent people. Service done as expected. Easy appointment process with ability to reschedule. More

by Dobi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stansbury
Jul 31, 2022 -

Dobi responded

Verify

Jul 31, 2022 -

Dobi responded

Post it at your convenience.

July 31, 2022

Great service. I was kept informed of what needed to be attended to and the cost. Staff is very friendly and knowledgeable. Quick turnaround and the waiting area al More

by LLAMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Kevin in service
Aug 01, 2022 -

Kerry Toyota responded

Hi, thank you so much for the positive review!

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