Back

Kerry Mazda Of Florence

Florence, KY

not yet
rated
100 Reviews

1020 Burlington Pike

Florence, KY

41042

Directions

By Type

100 Reviews of Kerry Mazda Of Florence

September 17, 2021

The dealership misled us about our warranty--we told them the car was going with my son to college (so wouldnt be in the area for oil changes, etc). The salesman assured us not an issue, buy the warranty. We More

by areniindy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Calvin, Charles
September 15, 2021

Excellent buying experience. Bill is very knowledgeable and helpful and will get you exactly what you need. Jesse was also very helpful during the finance part of the buying process. All of the staff we More

by flyingfisch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Jesse
February 17, 2021

Thanks to Cameron in guiding me in buying my very first car. Cameron is not your average expectation of a car salesman. Highly recommend working with him in your car buying process! More

by Haley Windgassen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Tucker
November 21, 2020

I would give zero stars if I could. This was the worst experience. First salesman told us a light on dash was normal, found out it indicated a safety feature wasn't working due to an undisclosed after mar More

by lucinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John and multiple others
July 15, 2020

I am sending this review to express my concerns for the I am sending this review to express my concerns for the sub par customer service that I recieved from Zachary J., Charles O. and Wayne the sales man More

by pinkngreen05
Recommend Dealer
No
Employees Worked With
Zachary J., Charles O., Wayne
March 10, 2019

Understaffed Dealership Car dealerships have a reputation of being the worst when it comes to poor customer service and Kerry Mazda of Florence Kentucky is just one of those More

by TSHouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Oglesby
December 20, 2017

Trade of previous Mazda cx-5/New car purchase Went there initially, as there was an issue with my current 2014, cx-5. While service was analyzing issue, my husband spoke with James Fox, about spec More

by MR&MRSDEATON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Fox
September 02, 2017

My 2017 Mazda 6 and Kerry Mazda are SPECTACULAR The staff at Kerry Mazda, particularly James Fox and Scott (Sales and Leasing Consultants), and Mike Marcum (Certified Parts Consultant), were profes More

by VAJ Mazda 6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Fox, Scott, and Mike Marcum
March 07, 2017

Nice but ineffective staff The staff is all very nice but they don't communicate effectively with each other or the customer. If you buy a used car, you will be told unequivocal More

by Moon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary, Nick
March 15, 2016

Oil change, 75000 mile check Very honest and helpful. Recommended replacing air filters and actually showed me the current state of the filter in order to justify the need. Did no More

by LCSTACY9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
1
...