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Kerry Ford, Inc.

Springdale, OH

4.4
643 Reviews

155 W Kemper Rd

Springdale, OH

45246

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Showing 643 reviews

September 30, 2023

Made the high stress of buying a car very easy. The entire team was helpful worth the drive. More

by THEROSSLERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake McGill, Damian Gruseck
Oct 03, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience and this wonderful review!

September 26, 2023

I ended up paying a little more than I’d hoped to for a truck, but the truck I got was a beauty and the nicest truck I’ve ever had, ‘14 F-150 Lariat with the ecoboost. She did work with me on the price to More

by JamesF150L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi Wilkin
Sep 27, 2023 -

Kerry Ford, Inc. responded

JamesF150L, Thank You for this great review and feedback!

September 24, 2023

Josh Fisher was a great sales person to work with thru my buying process. He was very pleasant and knowledgeable about all of the cars and features of each vehicle. More

by angig1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Minor, Josh Fisher
Sep 25, 2023 -

Kerry Ford, Inc. responded

Thank You for your positive review!

September 23, 2023

Great service staff including mechanics and supervisors especially Kelley who addresses all customer concerns quickly an efficiently. More

by PHILIPCHAMBLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
Sep 25, 2023 -

Kerry Ford, Inc. responded

PHILIPCHAMBLIN, Thank You for your positive review!

September 21, 2023

Very nice people. Knowledgeable about the vehicles and was able to get a good deal on a new F-150. More

by RAEBBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsey Hughes Five Stars
Sep 25, 2023 -

Kerry Ford, Inc. responded

Thank You for your positive review!

September 19, 2023

Very friendly, quick service. Used my Works coupon saving me money. Found a nail in my tire causing a slow leak and repaired it! So glad I wasn’t stranded with a flat tire. Schedu More

by LISABRGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Ryan
Sep 20, 2023 -

Kerry Ford, Inc. responded

Thank You for your kind words about our team and this wonderful review!

September 15, 2023

The service department has very serious issues. I called with an issue with my transmission on my new explorer. They said they were scheduling 2 months out. When I told them I require a loaner, the More

by MOESKITOW8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliott
Sep 20, 2023 -

Kerry Ford, Inc. responded

Thank You for your kind words about our team and this wonderful review!

September 15, 2023

Kerry Ford service team is great to work with. Always has the customers best interest in mind. More

by ehmarathon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 20, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

Sep 20, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

September 15, 2023

Did exactly what they said they would. It was warranty work and still managed to get me a rental. Happy with what they had done so far. More

by na1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Sep 20, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

September 13, 2023

Engine light on. Three hours to diagnose and replace part @$189/hour plus $207 for part makes for an expensive repair. Thought computer would record events and the wh More

by Kirk45209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bowling
Sep 13, 2023 -

Kirk45209 responded

Good afternoon. I was wondering if we had any communication from customer service regarding my repair. Kirk Rohling 2019 Terrain

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