Kerry Ford, Inc.
Springdale, OH
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I ended up paying a little more than I’d hoped to for a truck, but the truck I got was a beauty and the nicest truck I’ve ever had, ‘14 F-150 Lariat with the ecoboost. She did work with me on the price to truck, but the truck I got was a beauty and the nicest truck I’ve ever had, ‘14 F-150 Lariat with the ecoboost. She did work with me on the price to more than I believe anyone else would, and I honestly don’t think I’d have been able to find a truck this nice, this good of condition, this low on miles, for a better price anywhere else. Still hoping they’ll put some new tires on me because that’s the only big problem with the truck. Oh, and my remote start isn’t working, but I haven’t told her that yet, lol. There’s always a lot of anxiety and stress making such a big financially commitment, but I do LOVE this truck, which I never thought I’d say about a Ford, haha. It was a night and day experience from a horrible experience I had at some shady, big name dealership just around the corner, where they ran my credit and then completely changed the price, terms, and all on the Jeep I had been looking at, even though my credit was great. Brandi didn’t run my credit til we had figured everything out and agreed on all the terms. She was very personable, considerate, and both days I came to the dealership, she was walking out to greet us before we could close the car door. I’ve got to put a dent in this truck payment first, but we will definitely be getting my wife’s SUV from Kerry Ford and in about 15 years, we’ll be getting my son’s vehicle from here too. Brandi was great, the truck is great, and the shop got that truck shining so nice before the pulled it around for me with the keys. Highly recommend Kerry Ford and Brandi Wilkins! More
Josh Fisher was a great sales person to work with thru my buying process. He was very pleasant and knowledgeable about all of the cars and features of each vehicle. buying process. He was very pleasant and knowledgeable about all of the cars and features of each vehicle. More
Very friendly, quick service. Used my Works coupon saving me money. Found a nail in my tire causing a slow leak and repaired it! So glad I wasn’t stranded with a flat tire. Schedu Used my Works coupon saving me money. Found a nail in my tire causing a slow leak and repaired it! So glad I wasn’t stranded with a flat tire. Scheduled for a safety recall next week. Then, I should be all set for winter since I do very little driving. Thanks for the great customer service! More
The service department has very serious issues. I called with an issue with my transmission on my new explorer. They said they were scheduling 2 months out. When I told them I require a loaner, the I called with an issue with my transmission on my new explorer. They said they were scheduling 2 months out. When I told them I require a loaner, they said that was 6 months out. After speaking with managers, they got my car in about a week later. It took two weeks to look at my car and another few weeks to repair. Totally unacceptable. More
Engine light on. Three hours to diagnose and replace part @$189/hour plus $207 for part makes for an expensive repair. Thought computer would record events and the wh Three hours to diagnose and replace part @$189/hour plus $207 for part makes for an expensive repair. Thought computer would record events and the whole purpose of computers was to help in locating issue in a timely manor. More