Kerry Ford, Inc.

My name is Teddy Bowling. I am writing a review on my experience when I took my ford f150 in for service .As I checked on the status of my vehicle I found out that it has just I am writing a review on my experience when I took my ford f150 in for service .As I checked on the status of my vehicle I found out that it has just sit in the lot for 2 days and has not even been looked at I was a little upset to say the least, because with an appointment I thought it would be taken care right away but it wasn't so I went and picked it up without them even looking at my truck,while I was there I got a little upset but was confronted with an employee( Chuck Elliott) but for him I would have taken my business elsewhere. He was very helpful in making me understand that they had a lot of employees absent do to the flu and assured me that when I brought my truck back he would personally see to it I would be taken care of. I think if every employer had employees like Chuck Elliot they would have a more successful business. I am very pleased that I got to speak to Chuck he made my visit to Kerry Ford a very pleasant one and I will continue doing business with Kerry Ford. He made my visit a very nice experience. More

Very helpful with this recall! Actually coming to my house was the best because we’re so busy right now it saves us a lot of time! Thank you! Actually coming to my house was the best because we’re so busy right now it saves us a lot of time! Thank you! More

I was told that I would have it back in a day and it took them three days. I think eight hundred and fifty dollars is a lot to run one wire from a few sparks to the backup camera. them three days. I think eight hundred and fifty dollars is a lot to run one wire from a few sparks to the backup camera. More

Did not want to take my money quick enough just wanted my truck and get out truck and get out More

I thought the repair charge was too high and the staff was unfriendly and somewhat rude. was unfriendly and somewhat rude. More

Customer service is good and the people are nice. The waiting area and restroom is clesn. The waiting area and restroom is clesn. More

They lied to me at service center have the text on my phone to prove it said quote your car is fixed and good to go it's worse than ever but they got there 740 dollars they said I owed phone to prove it said quote your car is fixed and good to go it's worse than ever but they got there 740 dollars they said I owed More

Always helpful and efficient. Great service on my baby bronco and great customer service as well. Glad i bought my bronco here and get it serviced here Great service on my baby bronco and great customer service as well. Glad i bought my bronco here and get it serviced here More

This dealership is amazing. They always work with you & make sure your car is in great hands! They always work with you & make sure your car is in great hands! More

Everyone was very nice and helped me out. Super big thanks to Kelly for jumping my car after the lights were left on. Super big thanks to Kelly for jumping my car after the lights were left on. More