Kerry Ford, Inc.

Great dealership with friendly staff. They were not pushy, and helped me find a car, instead of trying to make a sale, overall I'm completely satisfied. pushy, and helped me find a car, instead of trying to make a sale, overall I'm completely satisfied. More

Our experience with Kerry Ford was outstanding! After our 2001 Jeep was stolen, we decided that a new vehicle was in order. We met with Tom Frede who guided through the entire process. While my fiancee was m 2001 Jeep was stolen, we decided that a new vehicle was in order. We met with Tom Frede who guided through the entire process. While my fiancee was more interested in they style of vehicle, the power train and fuel economy were what I was concerned with. With all of our considerations in mind, Tom went above and beyond what I expected. He was extremely knowledgeable, personable and above all patient. We finally settled on a 2013 Escape at 9 pm, which also happened to be closing time. We told Tom that we would be happy to stop by the next business day to finish the deal, but were assured that staying late wouldn't be a problem for the Kerry Crew. Tom then turned us over to Chris who crunched the numbers and got the absolute best deal available. Chris then recommended the Value Guard package (Tom had told us about it earlier, but to be honest, it had slipped my mind) to protect our investment. What a great package! After the numbers were worked out, we were turned over to Dave to complete the paperwork. This is always the part of the deal I dread! Dave made the process painless and simple. He explained everything to our complete and total satisfaction. Not once did I get my usual "OMG I'm buying a new car I feel sick" feeling. After all was said and done and we were ready to take our new "baby" home, Tom walked us to our freshly cleaned Escape and explained all the inner workings of the vehicle. He synced my fiancee's phone with the car, explained the stereo, door locks, phone interface...really everything possible. Now keep in mind that by this time it was over an hour past closing. A few days later, I called Kerry Ford and spoke with Dave about the vehicle's window sticker. It just happened that when it was removed from the window, the sticker tore through the options section and that particular part was missing. Dave asked for my number and said he was on it. It wasn't 15 minutes later that the manager called me saying he had a copy of the window sticker on his desk awaiting my pick up. This may seem trivial to some, but I really wanted that window sticker for my records. Wow! Talk about service! In closing, I have to say that Kerry Ford exceeded our expectations by a landslide. From the time we set foot on the dealership lot until well after the sale, everyone we dealt with treated us as a VALUABLE customer. This is so rare nowadays. Hats off to Tom, Chris, Dave, the lot techs, and everyone else on the Kerry Ford team. I have already recommended Kerry Ford to others and will continue to do so. The Kerry Ford team is a breath of fresh air in a world that has forgotten what customer service is all about. More

Jeff Smith gave us outstanding service when my wife and I came to look for an SUV. We ended up making the purchase. Jeff was able to listen to what we were looking without the typical sales pressure. I am de came to look for an SUV. We ended up making the purchase. Jeff was able to listen to what we were looking without the typical sales pressure. I am definitely going to recommend Kerry Ford to anyone looking a professional sales person. He is definitely an asset to Kerry Ford. More

Todd Vaughn was very friendly, came right out to my car to find out what Kerry Ford could do to earn my business. I was impressed & came back the next evening. Todd was very busy making a sale at that ti to find out what Kerry Ford could do to earn my business. I was impressed & came back the next evening. Todd was very busy making a sale at that time, but had David Minor help me. David searched for the car & options I wanted. He found exactly what I was looking for & the next thing you know, I'm driving away in my new Edge! Fast, friendly service! Thanks guys! Thanks to Jerry also for "syncing" my ride & answering all my tech questions! More

I met this salesman outside of the dealership at the mall, he seemed pretty straight forward and fun so I figured I'd send my parents. I did and they bought from him the same day. Thanks for the awesome mall, he seemed pretty straight forward and fun so I figured I'd send my parents. I did and they bought from him the same day. Thanks for the awesome truck and job. More

Gary Thompson was an excellent sellsman! He gave me excellent service and I left with a 2013 Ford Fiesta that I love! He answered all my questions and made sure i left there pleased! He is a great asse excellent service and I left with a 2013 Ford Fiesta that I love! He answered all my questions and made sure i left there pleased! He is a great asset to Kerry Ford! More

All I can say is, Jeff Smith, Jeff Smith, Jeff Smith! I am a married woman in my 50's. My husband & I have been buying cars for years. Never in my lifetime have we had a salesman treat us with such kindnes am a married woman in my 50's. My husband & I have been buying cars for years. Never in my lifetime have we had a salesman treat us with such kindness & care as Jeff Smith did. He listen to my needs. He answered all my questions, and got me my car, in my price, and allowed me to keep my money in my pocket! This was truly the best experience I've ever had buy a car. From this day forward, I will never buy another car from ANYONE other then Jeff Smith! My son will be up to see him real soon! More

I had went to several car lots before finding this mustang and had talked to 2 different ford dealerships. For the 45 minute or so drive i had to take to get to kerry ford i must say was definitely wo mustang and had talked to 2 different ford dealerships. For the 45 minute or so drive i had to take to get to kerry ford i must say was definitely worth it, i got a good deal and walked out same day with no problems buying it. Not to mention everyone was very respectful and nice. More

Greg Fiessinger was awesome. He was very friendly and knowledgeable. We were in the showroom with FIVE children, and Greg made the wait bearable. The used vehicle was clean and appropriate and meets all knowledgeable. We were in the showroom with FIVE children, and Greg made the wait bearable. The used vehicle was clean and appropriate and meets all the traveling needs of my large family. I will most definitely recommend Kerry Ford and Greg to anyone I know who needs reliable transportation. A great big THANK YOU! More

I really enjoyed my visit to kerry ford. they were very helpful and knew alot about the cars i was interested in. thank you for your time one very happy customer helpful and knew alot about the cars i was interested in. thank you for your time one very happy customer More