
Kerry Ford, Inc.
Springdale, OH
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My experience was outstanding!! I came out to look at new F150's as my 2003 F150 has 209k miles and I wanted a new one. My salesman Flint Herold was the most knowledgeable salesman I have ever come acro new F150's as my 2003 F150 has 209k miles and I wanted a new one. My salesman Flint Herold was the most knowledgeable salesman I have ever come across by far. I ended up buying my new F150 because of Flint; the fact that he actually knew what he was talking about and treated me with respect went a long way. On top of that, I feel he got me a pretty excellent deal. If you're stopping by Kerry Ford I would definitely recommend asking for him. More
Tom was very courteous, friendly, and knowledgeable when it came to selecting my Lincoln Town Car. I was considering other brands of luxury cars, such as Buicks, and Cadillacs, but eventually Tom found the it came to selecting my Lincoln Town Car. I was considering other brands of luxury cars, such as Buicks, and Cadillacs, but eventually Tom found the perfect car for me! Thank you Tom and Kerry Ford! More
I have bought many cars from many dealers. I have always been skeptical about buying on my first stop. The great atmosphere of Kerry ford and its employees made it so easy to buy on my first time out, no p been skeptical about buying on my first stop. The great atmosphere of Kerry ford and its employees made it so easy to buy on my first time out, no pressure at all. Thought I would have to go to many other dealers but am glad I made the purchase and glad I bought an American made car that didn't take tax payer money. More
I filled out the trade info when I contacted Kerry Ford on the internet. This is supposed to be so the the used car guy can get the most for your car. But they low balled and insulted me with an offer of on the internet. This is supposed to be so the the used car guy can get the most for your car. But they low balled and insulted me with an offer of $300 to $700 for $3,000-$4,000 car, they must think people are just stupid. I told the salesperson the last time I got low balled like that I just walked out - should have done it this time. They did get to $2500 after about an hour and a half and several of those if I can get you $500 more will you buy a car today and the old I just need you to initial here so my boss knows you are serious (after I drove 80 miles to get there). They get your keys and hold you hostage, another old car sales tactic. I must have asked for them back ten times cause we were ready to get the heck out of there. The thought went through my mind that I should call the local police but my cell phone was locked in my car and they had the keys. After two hours of this crap, the so called salesmanger comes out with my keys and has the nerve to say "what can I do to earn your business today". He could have come up with something original, that's the same line of BS they been using for 30 years. At that point my wife and I decided there was no way we were dealing with these guys no matter what the numbers and finally got our keys and left. It is really ashame. We liked the car we were looking at and if they hadn't of insulted me with the lst offer and gone through all the BS, maybe we could have gotten to a good number. I may have taken $3000 for it and we were close but at some point my line in the sand was at $3500. May have gotten there after two more hours of this crap but enough was enough. THESE GUYS ARE STUCK IN THE 70'S WAY OF DOING BUSINESS. If you like the hassle - GO FOR IT, I have better things to do and you do feel they are a little dishonest about the entire process. And I thought the car business had changed over the last 25 years but not this one. My brother who spend 30+ years in the business would say these are the guys that give all car salespersons a bad reputation. More
To my fellow airmen, soldiers, seamen, and brothers , do not go here , people like the ones that work here make you doubt your service, please stay away from this place , don't get screwed over like me , pl not go here , people like the ones that work here make you doubt your service, please stay away from this place , don't get screwed over like me , please go some where else More
Tom was very friendly and helped in any way he could. He never pressured me into anything. I would recommend people to see him when they go to Kerry Ford!! My experience was amazing!! never pressured me into anything. I would recommend people to see him when they go to Kerry Ford!! My experience was amazing!! More
Purchased a C Max Ford, Tom was excellent salesman, knowledgeable, about the car, showed features, (and the features on the C MAX was extensive) , answered all questions, Made buying a car, a relaxing knowledgeable, about the car, showed features, (and the features on the C MAX was extensive) , answered all questions, Made buying a car, a relaxing experience. THANK YOU TOm More
I bought a certified used chevy from them overall it's a good truck and a good deal they were sneaky though with the warranties and the two hub caps came off before I got home, they were rigged on th it's a good truck and a good deal they were sneaky though with the warranties and the two hub caps came off before I got home, they were rigged on the wheel instead of replaced and in such bad on the insides when I called to complain they took my name and never heard back from them, overall not terrible just watch out they will get away with everything they can More
This was my first time shopping at Kerry in a long time. I purchased from them 10 years ago and had a bad experience. They have changed their ways. Ryan was my salesman and he was very polite and honest and I purchased from them 10 years ago and had a bad experience. They have changed their ways. Ryan was my salesman and he was very polite and honest and helped me find exactly what I wanted. It wasn't the high pressure sales pitch like in the past. It was a laid back yet fun experience, how car shopping should be. I got a better price on my 2013 Edge at Kerry than what another dealer was giving me. I will be going back for my wife's next car. More
I had visited one previous car dealership before going to Kerry ford. It seemed like I was going to get a decent price but I still wanted to check out other places. So, I went to Kerry ford next. As soon as Kerry ford. It seemed like I was going to get a decent price but I still wanted to check out other places. So, I went to Kerry ford next. As soon as I stepped out of my car, I was greeted by Jason. I let him know I had found a car on their website that i was interested in and he led me straight to it. He was so friendly / personable the whole time he assisted me. He rode with me when I test drove the ford fusion and during our ride, he pointed out some of the cool features on the car. He wasn't 'strictly business' which I really liked. We kinda got to know a little bit about each other and I felt comfortable with him almost as if we had been long-time friends. After our test drive, I was also assisted by Ed and Dave who were also very nice. This was my first car purchase that I've made on my own so i was nervous about signing all the paperwork. But everyone answered my questions and gave me reassurance about my purchase so I ended up buying the Ford fusion from Kerry ford. A few days after making my purchase, I needed to leave my car with the dealership so that it can get Valugard paint sealant. When I dropped off my car, I didn't see Jason but I was assisted by Dave and Ed. They took care of me, set me up with a rental car, and I was good to go. I could have picked up my car at the end of the day but i was unable to. Jason contacted me the same day to let me know he was about to leave for the night but noticed my Fusion was still outside. I was surprised that he noticed considering he wasn't around when I dropped it off. It was nice to know that he was looking out for me. Building a relationship with the people I'm doing business with is important to me. Everyone I've dealt with at Kerry Ford has shown that's important to them, too. More