Kerry Ford, Inc.

Friendly, wait time about 20 minutes. Quick in quick out. Explained everything and what I need next service visit. Quick in quick out. Explained everything and what I need next service visit. More

Service advisor was very helpful in explaining what needed to be repaired. Was up front as to when the repair would be done. needed to be repaired. Was up front as to when the repair would be done. More

The Quick Lane is convenient and provides fast service. I can drop off my car or wait in their nice waiting area with computer access and free coffee or hot chocolate. I can drop off my car or wait in their nice waiting area with computer access and free coffee or hot chocolate. More

The on side service is the thing ever. The two technicians were perfect gentleman. Thank you. The two technicians were perfect gentleman. Thank you. More

I really like the way this dealership does business. From the time I walked in to the time I left, my salesman, Josh Fisher, was up front about the sale. It didn't feel pressured or like the numbers wer From the time I walked in to the time I left, my salesman, Josh Fisher, was up front about the sale. It didn't feel pressured or like the numbers were hidden, etc. I also felt great about the finance person, who was Greg I believe. I would refer an individual to Josh and this dealership and likely will in the future. More

Doing the best they can with a technician shortage. Timely updates by phone from Greg. Timely updates by phone from Greg. More

Always good service, the . managers are always polite and the mechanics answer in atotaly professional manner, I always am satisfied with the maintenance performed! managers are always polite and the mechanics answer in atotaly professional manner, I always am satisfied with the maintenance performed! More

Nice professional people with a great attitude Willing to help in every way Love my experience and would recommend them to anyone help in every way Love my experience and would recommend them to anyone More

Everything was excellent in terms of service. The gentleman I dealt with was professional and accommodating. The diagnosis of my issue was handled expertly. My complaint is that I was charged $45 The gentleman I dealt with was professional and accommodating. The diagnosis of my issue was handled expertly. My complaint is that I was charged $455 for a battery that cost under $200. How can I be charged an entire hour service charge to change my battery??? Plus the incidental fee was very high. More

Very friendly and polite. Was there for a total time of 45 minutes. Very prompt and efficient Was there for a total time of 45 minutes. Very prompt and efficient More