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Kerry Ford, Inc.

Springdale, OH

4.4
642 Reviews

155 W Kemper Rd

Springdale, OH

45246

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Showing 642 reviews

December 04, 2023

Came to pick up my car at my work, took it to the shop to get fixed, and returned it to me all within a few hours. I really appreciated that! More

by ROXYDOG1
Recommend Dealer
Yes
Employees Worked With
Titus
Dec 04, 2023 -

Kerry Ford, Inc. responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

December 04, 2023

I had to have a tire replaced. Everything was fine. Always have a great experience whenever I come in for oil changes, or any work needed More

by fwalden0
Recommend Dealer
Yes
Employees Worked With
Arron I think
Dec 04, 2023 -

Kerry Ford, Inc. responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

December 04, 2023

I've been using Kerry Ford since 2017. Always professional, informative, and deliver as promised. I am a senior lady who has owned many many cars in my life. Finally found my "car home" More

by lanitajean64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMIAH IN BODY SHOP. TELL HIM THE ONE AND ONLY!!
Dec 08, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience with our service team and for being a loyal Kerry Customer!

December 01, 2023

There was a lack of experience and information from both people we worked with. It seemed like they either didn't know what they were doing or were trying to take advantage of us. I would return the vehicle More

by BCRAIG.86.ED
Recommend Dealer
No
Employees Worked With
Damian and Tim
Dec 01, 2023 -

BCRAIG.86.ED responded

Not a return customer!

November 30, 2023

You all had my wife's truck for 2wks for smells of fumes, after picking it up from last service. Was told that you all didn't find anything. The fumes is still in her truck STRONG!! Took it to another Shop t More

by Mshoper22
Recommend Dealer
No
Employees Worked With
Greg
November 30, 2023

Another example of this dealership doing what they said they would and completed my service with a high level of professionalism. Thank you Kelli, David (service tech’s name - I think), and Tony - Service More

by JWHITLOCK1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michail Flowers
Dec 04, 2023 -

Kerry Ford, Inc. responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

November 29, 2023

Professional, friendly, and willing to help. I bought a car and discovered a headlight was out. They replaced it free of charge and are working with me to rectify one or two more minor issues. More

by CAWITTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Nesbitt, Damian Gruseck
Dec 04, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

November 29, 2023

It was ok just an oil change but they found a differential leak. The service dept setup an appointment so that's good. More

by JUD1
Recommend Dealer
Yes
Dec 04, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for your wonderful review! We hope you have a great day and look forward to your next service visit with us!

November 28, 2023

Yesterday I purchased a brand new 2024 Buick Escort Avenir. This is my second purchase with the Kerry Dealership located at 155 Kemper Rd, Cincinnati OH 45246. This is the place to go. Very professiona More

by Lisa Spicer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Richmond, Tony Blaine, Kelly Lipka, Josh Fisher
Nov 28, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review. and kind words about our team. Congratulations!

November 28, 2023

ABS and the Brake light was on it was a electrical wire issue they said they will keep the truck for a couple of days or a week they called me back in a couple of hours and said said it was a electrical pr More

by GRICE196391
Recommend Dealer
No
Employees Worked With
Greg
Nov 28, 2023 -

Kerry Ford, Inc. responded

Please give our service manager Tony a call at your earliest convenience.

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