Kerry Ford, Inc.
Springdale, OH
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I had to have a tire replaced. Everything was fine. Always have a great experience whenever I come in for oil changes, or any work needed Everything was fine. Always have a great experience whenever I come in for oil changes, or any work needed More
I've been using Kerry Ford since 2017. Always professional, informative, and deliver as promised. I am a senior lady who has owned many many cars in my life. Finally found my "car home" Always professional, informative, and deliver as promised. I am a senior lady who has owned many many cars in my life. Finally found my "car home" and won't go anywhere else! More
There was a lack of experience and information from both people we worked with. It seemed like they either didn't know what they were doing or were trying to take advantage of us. I would return the vehicle people we worked with. It seemed like they either didn't know what they were doing or were trying to take advantage of us. I would return the vehicle if I could because I do not look forward to having to return even for vehicle maintenance. More
You all had my wife's truck for 2wks for smells of fumes, after picking it up from last service. Was told that you all didn't find anything. The fumes is still in her truck STRONG!! Took it to another Shop t after picking it up from last service. Was told that you all didn't find anything. The fumes is still in her truck STRONG!! Took it to another Shop today. They smell the fumes they're keeping her truck to service it. Yet you all charged her for a Diagnosis More
Another example of this dealership doing what they said they would and completed my service with a high level of professionalism. Thank you Kelli, David (service tech’s name - I think), and Tony - Service they would and completed my service with a high level of professionalism. Thank you Kelli, David (service tech’s name - I think), and Tony - Service Manager. More
Professional, friendly, and willing to help. I bought a car and discovered a headlight was out. They replaced it free of charge and are working with me to rectify one or two more minor issues. I bought a car and discovered a headlight was out. They replaced it free of charge and are working with me to rectify one or two more minor issues. More
Yesterday I purchased a brand new 2024 Buick Escort Avenir. This is my second purchase with the Kerry Dealership located at 155 Kemper Rd, Cincinnati OH 45246. This is the place to go. Very professiona Avenir. This is my second purchase with the Kerry Dealership located at 155 Kemper Rd, Cincinnati OH 45246. This is the place to go. Very professional, knowledgeable and helpful with no pressure that I have seen in other dealerships. You leave knowing you are cared about and can feel confident in your investment. The sales reps Josh Fisher and Jacob Richmond were so helpful in explaining things with the technology in this new car. The Service department has two employees that go above and beyond their every day duties (Tony Blaine and Kelly Lipka) The finance department works to find the best rate and is very good at explaining the various options. Don't waste your time at other dealerships or service shops.....HIGHLY RECOMMEND ***** The car I purchased wasn't an option for the make/model on this page More
ABS and the Brake light was on it was a electrical wire issue they said they will keep the truck for a couple of days or a week they called me back in a couple of hours and said said it was a electrical pr issue they said they will keep the truck for a couple of days or a week they called me back in a couple of hours and said said it was a electrical problem and they couldn't fix it because of the rust underneath the truck and charge me over $400.00 More