Kerry Ford, Inc.

They worked and worked to get me the truck. I like it very Titus worked very hard to get me into the F250truck 2015. Received a somewhat decent value on my 2017 fusion that I traded in more than any other dea Titus worked very hard to get me into the F250truck 2015. Received a somewhat decent value on my 2017 fusion that I traded in more than any other dealer would have given me, since the car was wrecked before I bought it new. Still a little dissatisfied with the whole deal. More

Excellent service. I had an issue that needed fixing right away. The service manager, Brian, and the service adviser, Shawna, got me in on a Monday without an appt. and I had an issue that needed fixing right away. The service manager, Brian, and the service adviser, Shawna, got me in on a Monday without an appt. and took care of my issue. I wouldn't take my truck anywhere else. They have provided excellent service to me for over 6 years. Great service dept. and Quicklane. More

Great Experience The Service-Center staff are incredibly nice, helpful, and skilled. They let me know what the problems were, how critical it was to repair them soon, The Service-Center staff are incredibly nice, helpful, and skilled. They let me know what the problems were, how critical it was to repair them soon, and which repairs could wait until further on down the line. More

I got a good truck at a good price. Salesman Rick McDaniel did a very professional job handling the sale and follow up on my GMC Canyon Purchase. I asked him for an owners manual and an Salesman Rick McDaniel did a very professional job handling the sale and follow up on my GMC Canyon Purchase. I asked him for an owners manual and an extra set of keys. He was able to get both within a few days. More

A very good experience. Started working with Brian Williams, test drives and new car information. When we told him that we had a Z plan, we were introduced to Dave Minor to f Started working with Brian Williams, test drives and new car information. When we told him that we had a Z plan, we were introduced to Dave Minor to finish the process. We felt satisfied with the total experience. More

Warranty on drive train Kerry Ford checked to see if I had warranty and I was covered. They gave me a loaner car to use while they had my explorer. Didn’t take long and it ru Kerry Ford checked to see if I had warranty and I was covered. They gave me a loaner car to use while they had my explorer. Didn’t take long and it runs great again! Thank you George Highfill More

aggravating quick lane seems to be going down hill. techs need more training,floor needs better mats for oily high traffic area. spent 4 hrs. getting tire repaire quick lane seems to be going down hill. techs need more training,floor needs better mats for oily high traffic area. spent 4 hrs. getting tire repaired. been customer since 2012,,just doesn't seem the same quality I'm use to. Jeff King great guy, can only do so much with what he has. More

Poorly organized scheduling system and nothing Quick Lane If you book an oil change appointment with the service department, they will direct you to Quick Lane upon arrival. However, Quick Lane does not take If you book an oil change appointment with the service department, they will direct you to Quick Lane upon arrival. However, Quick Lane does not take appointments therefore you are treated as a walk-in even though you scheduled service. It took two and a half hours for "The Works" oil change and service and I was third in line at 7:45 AM. I booked an appointment so that I didn't have to wait so long.... When I asked one of the associates why you can make an oil change appointment even though they don't honor service appointments, he simply shrugged his shoulders and said, "good question." More

Tirerrrrific I purchased 4 new tires, received a great deal of buy 3, get 1 free, and $100 Rebate. Who could ask for more, and just in time for winter, no slip sl I purchased 4 new tires, received a great deal of buy 3, get 1 free, and $100 Rebate. Who could ask for more, and just in time for winter, no slip slide. More

Great experience They were very patient getting me setup in my new Ford Escape. They were professional and courteous. I will go back because of their kindness. They were very patient getting me setup in my new Ford Escape. They were professional and courteous. I will go back because of their kindness. More