Kerry Ford, Inc.

Service Excellence From the moment I entered the Dealership, I had Red Carpet Treatment from the service dept. to the cashier. They also furnished me a loaner. From the moment I entered the Dealership, I had Red Carpet Treatment from the service dept. to the cashier. They also furnished me a loaner. More

The Service Department is top rate. The employees are always friendly and make my oil change visit plesant. The Customer Lounge is always clean and enhances the overall experience. always friendly and make my oil change visit plesant. The Customer Lounge is always clean and enhances the overall experience. More

It was enjoyable Meet Jacob Richmond was a nice young man. My wife and I enjoyed working with him. The dealership seemed family friendly. I know my wife liked that a l Meet Jacob Richmond was a nice young man. My wife and I enjoyed working with him. The dealership seemed family friendly. I know my wife liked that a lot. Everyone we meet was very helpful and we would recommend Kerry Ford to our family and friends. That's for making the purchase so easy. More

These guys are amazing!! They are easy to work with.. they understand a budget and will do everything possible to make the buyer feel comfortable in the purchase... biggest thing is they stand behind the they understand a budget and will do everything possible to make the buyer feel comfortable in the purchase... biggest thing is they stand behind their sells... yes I have had couple issues with my truck but they have always made it right and fixed it while giving me a loaner auto to drive !! I wouldn’t go any where else!!! More

I was there one day and was going to wait 2 hours. Came back next day and waited just as long. Time is precious. Service was great. The two guys out front were very helpful. They even resinked my phone for back next day and waited just as long. Time is precious. Service was great. The two guys out front were very helpful. They even resinked my phone for me. Very much appreciated. More

I was very happy to have my service for my vehicle done at Kerry Ford. This dealership was a pleasure to work with. I had excellent service. Every person I spoke with from the service representative, Perk, at Kerry Ford. This dealership was a pleasure to work with. I had excellent service. Every person I spoke with from the service representative, Perk, to the Billing person Susan that cashed me out we're very efficient and nice. I want to shout out about my mechanic, he did a vehicle check up and checked my brakes. I was very satisfied! I felt I got an honest check up on my car. I wasn't experiencing any problems but was told from a different dealership that I needed brakes. This was not true. Kerry Ford did not see any problems and mentioned I had many more miles before I would need brakes. Thank you to my mechanic for saving me money and for your honest evaluation!! Thank you Kerry Ford for all the great folks you employee! I will be bringing my vehicles to Kerry Ford from now on! More

Fair and Easy to deal with After experiencing another dealer's attempt to tack on a 'reconditioning fee' on the price listed on the internet, I walked away feeling mislead. K After experiencing another dealer's attempt to tack on a 'reconditioning fee' on the price listed on the internet, I walked away feeling mislead. Kerry was the polar opposite experience. Everything was up front, nothing hidden. They corrected a few things on the car that I didn't even ask for. Overall, a great buying experience and will be back. More

Everyone was very helpful and friendly. They made me feel at home and answered all my questions. Excellent customer service! Will recommend to family and friends! at home and answered all my questions. Excellent customer service! Will recommend to family and friends! More

simple fix was not simple! What appeared to be a simple task (replacing a bulb) was much more complicated. Good job by Kerry staff diagnosing the situation, ordering and install What appeared to be a simple task (replacing a bulb) was much more complicated. Good job by Kerry staff diagnosing the situation, ordering and installing the part. Now my brake lights work! More

2019 f_150 Every one I dealt with was knowledgeable and polite. Dealership done their best to see that i was pleased. Would recommend to anyone looking for a ve Every one I dealt with was knowledgeable and polite. Dealership done their best to see that i was pleased. Would recommend to anyone looking for a vehicle. More