
Kerry Ford, Inc.
Springdale, OH
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They sold me a car with a blown head gasket. $2,000 to fix. They sold me a 2006 Equinox with a blown head gasket. $2,000 to fix. They claim to look over their used cars well... Thanks for nothing. They sold me a 2006 Equinox with a blown head gasket. $2,000 to fix. They claim to look over their used cars well... Thanks for nothing. More
Went here to get two flat tires on a lease car fixed. 23 hours later they were finally done, not only replaced them but also the cabin air filter, even though it had been replaced only two weeks ago. Too hours later they were finally done, not only replaced them but also the cabin air filter, even though it had been replaced only two weeks ago. Took it in at 3:30 pm and was told it would be ready the next morning. At 9:30 I was told it would be ready at 1 pm . At 1:10 pm was told it would be ready in 30 minutes When I got there was told a few more minutes Finally done 45 minutes later. Lousy service and unneeded service! More
Brian was initially the sales representative I worked with. He was kind, patient and answered all the questions I had. He was both experienced as well as professional. The Sales manager “Bud” was a jerk. with. He was kind, patient and answered all the questions I had. He was both experienced as well as professional. The Sales manager “Bud” was a jerk. I understand the tactic of “good cop, bad cop”, but he delayed my buying process by about 3 hours. Overall, I was pleased with the Kerry Ford experience with the exception of old Bud and my vehicle not being detailed. More
Awesome experience there. Joanah really when above from me to get in the vehicle I wanted. I recommend buying here. I will be going back for all my vehicles me to get in the vehicle I wanted. I recommend buying here. I will be going back for all my vehicles More
Not the best in Customer Service I never have an issue with Kings Ford Service but with Kerry it's hit or miss depending on who you get when you pull in. I never have an issue with Kings Ford Service but with Kerry it's hit or miss depending on who you get when you pull in. More
Awesome !!! Nice, Clean and Quick ..That Guy( sorry i forgot his name) do Great Job...Thanks... Keep up the Good Job guys..... :) Ty Admir - 2019 Mustang GT Nice, Clean and Quick ..That Guy( sorry i forgot his name) do Great Job...Thanks... Keep up the Good Job guys..... :) Ty Admir - 2019 Mustang GT More
They didn’t know anything about the Toyota Tacoma I bought Everything went well until I went into the finance managers office. He kept pushing the warranty and gave us a rate that I thought was very high. Si Everything went well until I went into the finance managers office. He kept pushing the warranty and gave us a rate that I thought was very high. Since I made the deal on Saturday afternoon I couldn’t get to my bank. the finance manager said the best he could do with a 790 credit score was 5.5 %. Well I called my bank and they can do a 3.2%. I will be moving this to my bank ASAP. The finance guy asked us not to move the loan for 2 months so he could get paid. Well for 2 points difference we are moving ASAP. What a slime ball. More