
Kerry Ford, Inc.
Springdale, OH
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One of your front desk workers named Chuck has been rude and unhelpful every time I’ve had to deal with him. I will no longer be coming back to your company for any future services because of his rude behav and unhelpful every time I’ve had to deal with him. I will no longer be coming back to your company for any future services because of his rude behavior. More
Normal servicing has been great. Took our 55 Thunderbird in for an alignment. Made an appointment for 7:30 am. Asked if wanted to wait and I said I was dropping off. Took 4 days and Took our 55 Thunderbird in for an alignment. Made an appointment for 7:30 am. Asked if wanted to wait and I said I was dropping off. Took 4 days and several phone calls and a visit to the service department to get the work done. Not a great experience. More
Went to dealership to see a car that was shown on their website. When we saw the car on the lot, it had major scratches in multiple locations all over the car, the front bumper was cracked, and all four w website. When we saw the car on the lot, it had major scratches in multiple locations all over the car, the front bumper was cracked, and all four wheels were extremely scratched beyond repair (looked like the car was riding a curb for a mile on both sides). Yet, they were still asking above KBB fair market value and refused to come down more than $5 on the price. Afterwards, we went back to the website and none of the damage was on the car in the pictures, so either the pictures were of a different vehicle or all the damage occurred at the dealership. Not sure which is worse. More
We traveled 2hours to buy my gmc canyon truck from Kerry dealership . The salesmen were all very nice and I want to give a shout out to Josh. He kept me informed on when my truck would arrive and was very dealership . The salesmen were all very nice and I want to give a shout out to Josh. He kept me informed on when my truck would arrive and was very helpful with any questions I had. I would highly recommend buying your next vehicle there. More