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Kerry Ford, Inc.

Springdale, OH

4.4
643 Reviews

155 W Kemper Rd

Springdale, OH

45246

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Showing 643 reviews

December 15, 2022

They are on top of everything. Friendly and knowledgeable and very great great great great job More

by MELILDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy George
Dec 19, 2022 -

Kerry Ford, Inc. responded

Thank You for this wonderful review.

December 15, 2022

One of your front desk workers named Chuck has been rude and unhelpful every time I’ve had to deal with him. I will no longer be coming back to your company for any future services because of his rude behav More

by LAURENFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck
Dec 19, 2022 -

Kerry Ford, Inc. responded

Lauren, we are disappointed to learn about your low star rating and experience. Please give our service Manager Tony a call Monday Morning.

November 20, 2022

The dealership is a good place. Service is good except for the very long wait for parts. More

by Bodene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carberry
Nov 21, 2022 -

Kerry Ford, Inc. responded

Hello, we really appreciate your feedback!

November 20, 2022

Normal servicing has been great. Took our 55 Thunderbird in for an alignment. Made an appointment for 7:30 am. Asked if wanted to wait and I said I was dropping off. Took 4 days and More

by rmbreitkreutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Nov 21, 2022 -

Kerry Ford, Inc. responded

Pleas give our service manager Tony a call at your earliest convenience.

November 18, 2022

My car was a lease trade in . It was a easy transfer to get a new car. More

by PAMRIGO9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember his name
Nov 21, 2022 -

Kerry Ford, Inc. responded

Hello, thank you for sharing your positive experience!

November 16, 2022

Went to dealership to see a car that was shown on their website. When we saw the car on the lot, it had major scratches in multiple locations all over the car, the front bumper was cracked, and all four w More

by Myphesto326
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Joseph Gray, Dave Minor
Nov 28, 2022 -

Kerry Ford, Inc. responded

It is discouraging to learn of your experience with us. Your feedback helps us improve, Thank You.

November 14, 2022

Great service and speed. They did an excellent job on the service. Very friendly staff. More

by Ryan Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McGill
Nov 16, 2022 -

Kerry Ford, Inc. responded

Thank You for this great review!

November 10, 2022

Quick, easy purchase on a used Buick. Josh, my salesman was great. Nice car, fair price in today’s market. More

by CONTRAHELL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 11, 2022 -

Kerry Ford, Inc. responded

Thank You for this great review!

November 09, 2022

The gentleman checking us in was very friendly and efficient. The waiting area was clean. Appreciate the coffee while I waited. More

by MRIGLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo in service dept
Nov 11, 2022 -

Kerry Ford, Inc. responded

Thank You for this great review! We look forward to your next service visit with us.

November 02, 2022

We traveled 2hours to buy my gmc canyon truck from Kerry dealership . The salesmen were all very nice and I want to give a shout out to Josh. He kept me informed on when my truck would arrive and was very More

by SPIRESDONNA3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 02, 2022 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience and for your kind comments about our team.

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