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Kerry Ford, Inc.
Springdale, OH
643 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 643 reviews
Verified Customer
December 23, 2022
Poor response. Terrible design from Ford in allowing failure of hybrid electric system to totally stop functioning of gas system. Demanding $12000 repasir for $200 Terrible design from Ford in allowing failure of hybrid electric system to totally stop functioning of gas system. Demanding $12000 repasir for $2000 car. More
by chaglog
Employees Worked With
unknown
December 23, 2022
They started my oil change early since I arrived an hour early and they were very accommodating mainly the service desk employee who had red hair and was tall, he was extremely friendly and nice, I had to w early and they were very accommodating mainly the service desk employee who had red hair and was tall, he was extremely friendly and nice, I had to wait an hour and a half there with my 3 year old but it was fine, I was offered coffee and a ride home from Ford, I declined it bc my 3 year old needed a car seat. More
by Amber
Employees Worked With
Did not work with sales
December 16, 2022
Friendly and courteous Service personnel. Easy access to Dealer entrance, and I was able to locate my vehicle after repairs within the same area. Great Experience ! Easy access to Dealer entrance, and I was able to locate my vehicle after repairs within the same area. Great Experience ! More
by na0
Employees Worked With
Evan, CSR at Service Dept
December 16, 2022
Door handle had oil/greasy substance all over. When trying to get oil change appointment called three times got put to voicemail. Left a message on the third time. Waited four days with no return When trying to get oil change appointment called three times got put to voicemail. Left a message on the third time. Waited four days with no return call. Called back in to find out if I could get an oil change was sent again to a voicemail. No return call. I called back right afterwards spoke with Ford operator, and they then proceeded to schedule my appointment. This is my second vehicle taking there. First time my vehicle was not topped off with fluids like windshield wiper fluid. More
by Bob
Employees Worked With
Na
