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Kerry Ford, Inc.

Overview Reviews (643) Inventory (294)

Kerry Ford, Inc.

Name: Kerry Ford, Inc.
Address: 155 W Kemper Rd, Springdale, OH, 45246, US
Telephone: (513) 671-6400
Rating: 4.4

4.4

643 Reviews

155 W Kemper Rd, Springdale, Ohio 45246

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Sales: (513) 671-6400

Service: (513) 671-9900

Parts: (513) 671-6585

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Kerry Ford, Inc.

Springdale, OH

Overview

Reviews

Vehicles

4.4

643 Reviews

Call Dealership (513) 671-6400

155 W Kemper Rd

Springdale, OH

45246

Directions

4.4

643 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (643) Inventory (294)

Contact Kerry Ford, Inc.

Sales: (513) 671-6400

Service: (513) 671-9900

Parts: (513) 671-6585

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Kerry car service phone call check engine battery Ford service department mechanical issues

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Showing 643 reviews

February 10, 2023

SALES VISIT - NEW

The Kerry Auto group is always a pleasure to work with. Dave made the experience a breeze and he was very knowledgeable. Dave made the experience a breeze and he was very knowledgeable. More

by ALEX.J.HAUS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Greg in finance , Dave Minor, Billy George

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Feb 13, 2023 -

Kerry Ford, Inc. responded

ALEX.J.HAUS, thank you for your kind words and this wonderful review!

February 07, 2023

SERVICE VISIT

Great service polite customer service and mechanics did excellent workmanship. Would definitely recommend to friends to have work completed by this team excellent workmanship. Would definitely recommend to friends to have work completed by this team More

by Sdonovan333

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Rod

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Feb 09, 2023 -

Kerry Ford, Inc. responded

Sdonovan333, Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 07, 2023

SERVICE VISIT

The front desk service guy Titus is the best one they ever had in the 15 years I’ve been coming here. ever had in the 15 years I’ve been coming here. More

by RASHWNJARRETT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Titus

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Feb 09, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for your kind words about Titus and this wonderful review

February 06, 2023

SERVICE VISIT

Perfect customer service and quick turnaround time for my oil change. I would definitely come here again. oil change. I would definitely come here again. More

by Jwmorrow777

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Not sure of the name

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Feb 09, 2023 -

Kerry Ford, Inc. responded

Hello, Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 05, 2023

SERVICE VISIT

Truck looks nice. Stop ladder in lift gate doesn’t work properly. 50/50 satisfied Stop ladder in lift gate doesn’t work properly. 50/50 satisfied More

by Racnlr16

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Don’ didn’t work with sales

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Feb 06, 2023 -

Kerry Ford, Inc. responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our service Manager to discuss your concerns, as your satisfaction is of utmost importance to us.

January 29, 2023

SERVICE VISIT

I was put off, lied to then told my issue(window) was not under warranty. under warranty. More

by Carlos

Verified Customer

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Workmanship

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Recommend Dealer

Employees Worked With

Service dept

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January 28, 2023

SERVICE VISIT

Dropped the truck off on a Friday. Service advisor called me on Monday to say they looked at it and it starts when they try and start it. Would like to keep a few days to look at it. Service advisor called me on Monday to say they looked at it and it starts when they try and start it. Would like to keep a few days to look at it. Thursday rolls around and she says it won’t start and they need a starter….which I said was the problem from the start. Would call me Friday, never called. I stopped in Monday and it would be done Monday or latest Tuesday. I call Tuesday and new service advisor said she would check and call me back. 20 minutes later I stop in, advisor said was told they need snow plow to get my truck out of spot it was, that would take time. I had just driving by my truck, zero snow blocking it in. Service manager then gets involved, he goes and talks to tech. The truck was NOT snowed in, not had the tech attempted to start it he said. I advised the service manager either truck gets fixed today or I tow it out of there today. It has been there 11 days with nothing touched on it by now. 2 hours later a new starter was on it and running great. Not sure why people feel the need to lie, just be honest and work with customers. More

by dbs0026

Verified Customer

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Recommend Dealer

Employees Worked With

Christina?

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January 27, 2023

SERVICE VISIT

I have been using Kerry Ford Quick Lane for over ten years. The service staff is very professional, courteous, and overall excellent service. years. The service staff is very professional, courteous, and overall excellent service. More

by Emmanuel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dave Minor, Brandi Wilkin, Billy George, Chris Bennington, Andrea Nesbitt, Blake McGill, Chris Williams, Marc Kowalk, Josh Fisher

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Jan 29, 2023 -

Kerry Ford, Inc. responded

Thank You for your five star review and for being a loyal Kerry customer.

January 26, 2023

SERVICE VISIT

Dependable, appointment was on time, the work was completed as promised. No need for a return visit. completed as promised. No need for a return visit. More

by WFLORA0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Service Dept

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Jan 26, 2023 -

Kerry Ford, Inc. responded

WFLORA0, we are so happy to read such a great review!

January 25, 2023

SERVICE VISIT

Came in for a oil change and my car was ready in less than a hour. than a hour. More

by GEORGE_WILLIAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dave Minor, Brandi Wilkin, Billy George, Chris Williams, Marc Kowalk

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Jan 26, 2023 -

Kerry Ford, Inc. responded

GEORGE_WILLIAM, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

Kerry Ford, Inc.

Showing 643 reviews

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