Kerry Ford, Inc.

Josh was great. He was very knowledgeable and got me a deal on a great truck. Highly recommend going to see him for you next car, truck or SUV. He will have you dri He was very knowledgeable and got me a deal on a great truck. Highly recommend going to see him for you next car, truck or SUV. He will have you driving your next vehicle quickly. Thanks again!! More

I stopped into the service department to see when I could get my recently delivered Bronco inspected for drivetrain/brake system defect. I purchased my vehicle from another local dealer and was in the area a get my recently delivered Bronco inspected for drivetrain/brake system defect. I purchased my vehicle from another local dealer and was in the area and I had a few minutes of free time. From the moment I arrived, every employee was incredibly positive, helpful, and professional. The service dept staff went out of their way to get me taken care of despite their busy service department. They offered to have the quick change service department do a fast inspection, in the hopes of saving me time, to look for a possible quick fix opportunity to get me back on my way, ASAP. Both Evan - the Service Advisor and Antonio -the Technician took care of the situation within a very short amount of time (30 min) identified it and fully resolved my issue. While anticipating the long delay, I stopped in to see Brandie -the Sales Product Specialist to look for another vehicle. She was very helpful, professional, and incredibly knowledgeable of all the vehicles today that inquired about. Folks the service from this dealer (Service /Sales) was first-rate. I have not visited a Ford brand dealer that demonstrated this amount of professionalism, care, resolve, and efficiency in a very long time. They have earned my current and future business. More

They diagnosed the issue with my vehicle quickly, which seems to have resolved the problem. seems to have resolved the problem. More

Josh was attentive and incredibly helpful. He finished up the sales paperwork as quickly as possible and made our buying experience pleasant. He finished up the sales paperwork as quickly as possible and made our buying experience pleasant. More

Honest clear communication I was kept informed of the appointment and what needed to be done throughout my visit. appointment and what needed to be done throughout my visit. More

They were willing to deal, and were very professional in their actions, and got the vehicle delivered early and exactly as I wanted, and are working on resolving any of the other issues from manufacturing their actions, and got the vehicle delivered early and exactly as I wanted, and are working on resolving any of the other issues from manufacturing More

Good Good yet they were forgetful Good yet they were forget because they forgot to put my spare tire in my back truck of my SUV forget because they forgot to put my spare tire in my back truck of my SUV More

Poor communication skills. Not for rorthright. Had issues with dates not being held, not overly concerned about our happiness Not for rorthright. Had issues with dates not being held, not overly concerned about our happiness More

Very much customer attention. Listened to what I was looking for and showed me a great variety of choices. Helped me by answering all my questions and concerns. Very smooth proces Listened to what I was looking for and showed me a great variety of choices. Helped me by answering all my questions and concerns. Very smooth process. No pressure or pushiness. I'm very satisfied with the whole process. Would recommend to all my family and friends More