Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Kerry Ford, Inc.

Springdale, OH

Overview
Reviews
Vehicles
4.4
643 Reviews
Call Dealership (513) 671-6400

155 W Kemper Rd

Springdale, OH

45246

Directions

By Type

Showing 643 reviews

March 01, 2023

I was done right and in short time , I was expecting a wait. thank you More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Minor, Brandi Wilkin, Billy George, Chris Bennington, Andrea Nesbitt, Blake McGill, Chris Williams, Marc Kowalk, Josh Fisher
Report | Print
Mar 01, 2023 -

Kerry Ford, Inc. responded

Thank You for this great review!

February 28, 2023

I have come to this location three times now, the first time no problems, second time 3 luggnuts were missing from my tires, this last and third time my tires were not balanced during the rotation and afte More

by Emgarman97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Mar 01, 2023 -

Kerry Ford, Inc. responded

Emgarman97, Please email your contact information to aelmore@kerryautomotive.com

February 25, 2023

Dan made everything easy answered all my questions told me all te steps as they happen was very helpful More

by BPOTTER0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Richmond , Dave Minor
Report | Print
Feb 27, 2023 -

Kerry Ford, Inc. responded

BPOTTER0, Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

February 24, 2023

Great service, very knowledgeable folks. .... They didn't try to up sale me. Great experience. More

by jamessballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Kowalk
Report | Print
Feb 27, 2023 -

Kerry Ford, Inc. responded

Hi there, thank you so much for your positive review!

February 24, 2023

I received excellent service thanks to rob the manager. He got my part in and put in quickly. He called me back just as he said he would. Give that man a increase in pay More

by Searsosears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Minor, Brandi Wilkin, Billy George, Chris Bennington, Andrea Nesbitt, Blake McGill, Chris Williams, Marc Kowalk, Josh Fisher
Report | Print
Feb 27, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

February 19, 2023

Josh was amazing! From the time I called Kerry Buick from the time I drove away with a new car More

by KBMARIE02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fisher
Report | Print
Feb 20, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review, Congratulations on your new vehicle!

February 18, 2023

I took a chance and stopped in at Kerry Ford, and I’m glad I did! The sales team was amazing. I ended up working with Mark Kowalk, he was beyond helpful, patient, and made sure I was able to leave with e More

by denamarie357
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc Kowalk
Report | Print
Feb 20, 2023 -

Kerry Ford, Inc. responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Congratulations!

February 14, 2023

I went in to get an oil change and tire rotation, and they decided to charge me for the works package without asking. I also have had my car for less than a year that I bought here and my windshield wipe More

by NICHOLEHAMBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
February 14, 2023

Cheerful staff, efficient service. I didn't have an appointment, but they got to my car right away More

by SHARONCRADLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Minor
Report | Print
Feb 15, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

February 10, 2023

Did change but couldn't fix nail in tire. Went elsewhere and got fixed. No problems now. More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy George
Report | Print
Feb 13, 2023 -

Kerry Ford, Inc. responded

Gil, We apologize for your recent experience. We will use this feedback as an opportunity to improve.

1
...
18
19
20
...
65