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Kerry Ford, Inc.

Springdale, OH

4.4
643 Reviews

155 W Kemper Rd

Springdale, OH

45246

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Showing 643 reviews

March 19, 2023

They were super nice and very helpful! The buying process was super smooth and quick! Definitely would recommend buying from them! More

by Hdowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi Wilkin
Mar 20, 2023 -

Kerry Ford, Inc. responded

Hello, we're glad to hear you enjoyed your visit. Congratulations and have a fantastic day!

March 18, 2023

I brought my SUV in for service the auto start stop still do not work I'm tired of bringing my car back and forth to Kerry Ford and don't get full results they kept the car over a week and still had the same More

by RVANDIVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake McGill
Mar 20, 2023 -

Kerry Ford, Inc. responded

Ryan, Please give our service manager Tony a call at your earliest convenience.

March 14, 2023

Pleasantly surprised at how fast my trait for my recall part was completed. Thank you for a pleasant experience! More

by HEATHER.SCHMID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if name
Mar 14, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review, Heather. We look forward to your next visit with us.

March 13, 2023

Staff is very friendly and provides great customer service. Work was done correctly and completed in a timely manner. More

by Fishinboy72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy George
Mar 13, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for sharing your positive experience! We hope to see you soon!

March 10, 2023

Very efficient and polite. Was nice not having to wait too long for my oil change to be done. More

by GEANNIE.1951
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Mar 13, 2023 -

Kerry Ford, Inc. responded

We're glad everything was completed quickly and to your satisfaction! We hope you have a great day!

March 09, 2023

They were great to work with and did the service quiickly highly recommend the dealership. More

by ehmarathon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Blaine
Mar 13, 2023 -

Kerry Ford, Inc. responded

We appreciate your positive review about your recent experience with us and recommendation!

March 05, 2023

KERRY Fords approach to service is executed perfectly. It is what I consider the gold standard of how a classy service shop should treat its customers. Frequent calls for info on how the service is going, More

by LAWRENCE_SMYTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal was the service Rep who made my experience a successful one
Mar 06, 2023 -

Kerry Ford, Inc. responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 04, 2023

Great service , friendliness and communication about my vehicle. Titus was vey informative about my vehicle More

by Yukon 22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
Mar 06, 2023 -

Kerry Ford, Inc. responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 03, 2023

Sales staff was great to work with, very knowledgeable and friendly. Service center needs to improve communication between themselves and customers. More

by MOESKITOW8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy George, Kacey McDonald
Mar 06, 2023 -

Kerry Ford, Inc. responded

Thank You for your feedback as we are always looking for ways to improve.

March 03, 2023

Everyone is very kind and knowledgeable. They offer thorough info and explanation regarding my vehicle including info I don’t think to ask about. Service is timely and efficient. More

by SHARPESISTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Minor, Billy George, Chris Bennington, Blake McGill, Marc Kowalk, Josh Fisher, Damian Gruseck, Kacey McDonald, Mike Bowling
Mar 06, 2023 -

Kerry Ford, Inc. responded

Hi, we are very happy we could provide you with a positive experience! Thanks for taking the time to leave us this information about your recent visit. Take care!

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