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Kerry Ford, Inc.
Springdale, OH
643 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 643 reviews
April 05, 2023
The location is convenient. Hard to get parts, but Tony was informative when asked. Tough that the supply chain is so slow these days. Hard to get parts, but Tony was informative when asked. Tough that the supply chain is so slow these days. More
by PCNIGHTINGALE
Verified CustomerEmployees Worked With
Anthony, Titus
April 04, 2023
Service department took great care of me. I was able to get my truck in using the online app. Service mistakenly rotated my tires with my oil change so there was no charge for that. My hub c I was able to get my truck in using the online app. Service mistakenly rotated my tires with my oil change so there was no charge for that. My hub cap fell off on the way out of the driveway a short distance from the dealership. I retrieved the cap and returned to service. They replaced the damaged cap and ordered me a new one due to the damage incurred. We’ll done and we’ll taken care of in my opinion. More
by nackhla69
Employees Worked With
Ryan Neal, Billy George
April 01, 2023
This is our 5th vehicle we have purchased from Kerry Ford. The transaction went smooth and efficiently. We would never consider buying from any other dealership. They are simply the best! Ford. The transaction went smooth and efficiently. We would never consider buying from any other dealership. They are simply the best! More
by CBEZOLD
Employees Worked With
Greg Schwartz, Dave Minor, Chris Williams
March 31, 2023
Took 9-10 months to fix my car (under warranty) and only gave me a rental car a month ago, then paid almost $900 for repairs they say the warranty didn’t cover. Also the can had a full tank of gas when it w gave me a rental car a month ago, then paid almost $900 for repairs they say the warranty didn’t cover. Also the can had a full tank of gas when it was dropped off with them and after they fix it they give me the car back with no gas at all, had to drive to the closest gas station to buy gas. More
by MCoCo46
Employees Worked With
Leo and Titus, Blake McGill
March 26, 2023
They put me on the list to have my air bags fixed on my mustang and took care of it in a timely manner,and the service technician was very professional, thanks a lot!! mustang and took care of it in a timely manner,and the service technician was very professional, thanks a lot!! More
by middletonmichael38
Employees Worked With
Chris Williams
March 21, 2023
I'm having an issue with my vehicle after service. I called back to the Quicklane. No answer, but I left a message on Ryan's phone. I have gone to this Quick lane for over 20 years and you have a I called back to the Quicklane. No answer, but I left a message on Ryan's phone. I have gone to this Quick lane for over 20 years and you have always done good work. I'm looking forward to resolving this issue. Donald More
by Donald
Employees Worked With
Evans Ryan
