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Kerry Ford, Inc.

Springdale, OH

4.4
643 Reviews

155 W Kemper Rd

Springdale, OH

45246

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Showing 643 reviews

May 18, 2023

The Kerry Ford dealer or dealership is very committed in ensuring maximum customer care and satisfaction. More

by edwin.okai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tytus Stebbins
May 22, 2023 -

Kerry Ford, Inc. responded

Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

May 17, 2023

Love working with Kelly in ford service department…and Bill the tech also … I’m a return customer with an older car and they always fix it correctly.. but pricey. More

by eugeniac4229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly and Bill
May 22, 2023 -

Kerry Ford, Inc. responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

May 15, 2023

Outstanding service. I got an oil change, coolant flush, and filter. Very courteous staff. Thanks More

by CARRIEWASH2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
May 15, 2023 -

Kerry Ford, Inc. responded

CARRIEWASH2002, Thank you so much for the positive review!

May 11, 2023

Very good. Had the works coupon and was on the road in less than 2 hours. Thank you. More

by VGRAAAU@FUSE.NET
Recommend Dealer
Yes
May 11, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

May 09, 2023

I came in for a recall. I was told it would take about an hour. It was finished and I was on my way in 45 minutes. Very easy! More

by PPATTERSON16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not get the name of the lady in the service dept.
May 09, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience!

May 08, 2023

The parts technician did not specify the proper grade of oil on the invoice. I had to call Chuck to verify that the technician (Kevin Lefevers) did in fact change the oil with the proper grade. When these m More

by STEVENK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliott
May 09, 2023 -

Kerry Ford, Inc. responded

Thank you; we appreciate your feedback as we are always looking for ways to improve.

May 06, 2023

They warranty I paid so far hasn't covered anything. I've had nothing but trouble with my car since I bought it. More

by BECOMINGMORGAN22@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Crystal,she did her best but it was the warranty and service people that I'm not happy with.
May 08, 2023 -

Kerry Ford, Inc. responded

We are sorry to hear that. Please give our service manager a call at your earliest convenience.

May 03, 2023

Quick and friendly service Had a cup of coffee and then truck was done Thanks More

by jgjbgjbjhb
Recommend Dealer
Yes
May 03, 2023

Fast, friendly service. Technician was friendly and knowledgable. Drove right in - very convenient. Highly recommend. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Craig
May 03, 2023 -

Kerry Ford, Inc. responded

Howard, Thank You for your recommendation and this wonderful review.

May 02, 2023

This is the only place my car has been serviced. Kelly Lipka was outstanding in handling everything. The device has been satisfactory in the past. I have not had the opportunity to drive and test my More

by hpseymour
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lipka, Kevin Lefevers
May 03, 2023 -

Kerry Ford, Inc. responded

Thank You for this great review.

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