Kenosha Nissan

Unorganized, no communication, not very pleassmt My vehicle had a recall, took it in on Monday, sat fie over an hour, said it needed repair. They gave me a loaner, repair was done on Frida & no one My vehicle had a recall, took it in on Monday, sat fie over an hour, said it needed repair. They gave me a loaner, repair was done on Frida & no one called to tell me. , I called on Monday 9AM to check status, as I had no idea it was as done. . I went to pick it up Tuesday, took them over 40 minutes to wash my car, plus I had an oil change coupon & they put the oil change on the bill. Very unorganized & not caring attitude. Was not greeted on either occasion. More

Great Service Guys! Great guys in service dept. answered all my questions and were professional. Put me in a great rental and called me with updates. A+ experience. Great guys in service dept. answered all my questions and were professional. Put me in a great rental and called me with updates. A+ experience. More

Awesome They treated me with courtesy and respect through the entire process. They sold me the car I wanted, not the car they wanted to sell. Everything the They treated me with courtesy and respect through the entire process. They sold me the car I wanted, not the car they wanted to sell. Everything they did was for me. No pushy tactics, no false promises and no BS. More

Well done Another great job by the maintenance team! Then work donenon myniceville was done innatively manner. My service advisor, A lap kept me.informed throug Another great job by the maintenance team! Then work donenon myniceville was done innatively manner. My service advisor, A lap kept me.informed throughout the entire process. More

Excellent Customer Service I stopped in after having done much research on the vehicle I wanted. Sofia was friendly and efficient. I had not planned on buying that day but end I stopped in after having done much research on the vehicle I wanted. Sofia was friendly and efficient. I had not planned on buying that day but ended up trading in my car and buying a Rogue that day. Sofia set up the Bluetooth , my Nissan App and answered all my questions. Would highly recommend this dealer and sales rep Sofia. More

Outstanding people! Honest and friendly staff. Willing to listen to your needs and make it happen. If your looking for a good experience when buying a car or truck, this Honest and friendly staff. Willing to listen to your needs and make it happen. If your looking for a good experience when buying a car or truck, this is definitely the dealership to go to! More

There was major miscommunication for service I just bought a new Nissan Altima recently from Kenosha Nissan in Kenosha. Excellent work. Got me into a new vehicle. I recently hit a pot hole while I just bought a new Nissan Altima recently from Kenosha Nissan in Kenosha. Excellent work. Got me into a new vehicle. I recently hit a pot hole while working and a week later the hub assembly needed to be replaced. I understand there was tire damage. So, warranty wouldn't be covered because of whatever reason. I was told from the beginning that the replacement would be covered. No problems at all. Made the appt. And, a 1st time free oil change. I do part time delivery right now due to medical issues. This day did not go as it was discussed with service the day prior. After all the wasted time. I found scraped yellow paint that is literally stuck on my driver side front bumper. Which it was not there when I left my car in the service department. I drove an hour to get to the dealership on a bad hub to find out 3 hours later that they are not able to replace the hub. And, the oil change wasn't put on the paperwork. So, I drove a total of 2 hours. On a bad hub. I was there for 3 hours. With a hernia. And, no service to my vehicle was done. At all. More damage was caused then anything good in this situation. I am thankful for them getting me into a vehicle. Yet, I believe this is no way a positive impact in customer relations. Nor any future customer relations. My car sits, parked until I am better enough to work again. Not for a while. I have a family to tend to. This was a disappointing day. Thank you More

Great and wonderful experience I was amazing the quick and great service including sales, and the entire team involved from picking me up from the airport to the great treatment I was amazing the quick and great service including sales, and the entire team involved from picking me up from the airport to the great treatment More

Traded in my leased vehicle and purchased a 2018 Nissan Rogu Great deal from Tony and Will-options for leasing vs buying explained thoroughly. Jeff very helpful- great orientation to vehicle. Excellent job on t Great deal from Tony and Will-options for leasing vs buying explained thoroughly. Jeff very helpful- great orientation to vehicle. Excellent job on the protective finish by Moe in the service department. Very happy with the whole car buying experience. More

Nice, but long process I gave 4/5 stars because of the long process. I had gone in wanting to test drive a vehicle and possibly lease but in the end I ended up leaving with I gave 4/5 stars because of the long process. I had gone in wanting to test drive a vehicle and possibly lease but in the end I ended up leaving with a new car. That isn't the problem because honestly I didn't know that I would even qualify with student loans and other factors. Ricky and the financial specialist (loan Hunter) were very nice and they worked hard to find a lender that would work with me. The only thing I would say that I really wish they were more up front with would be giving more exact numbers. Instead they get you "hooked" by stating an amount that you want to hear but in the end it is much higher than you expected. Overall it was a good experience and the staff was helpful but sometimes a little vague. More