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Kenny Ross Mazda - Service Center

North Huntingdon, PA

4.7
255 Reviews

255 Reviews of Kenny Ross Mazda - Service Center

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September 28, 2023

Greeted immediately by a service rep with no wait and given tour being directed to a neat and clean customer waiting location. More

by thomascoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 23, 2023

Service is always completed on time. The safety check and videos provide a great review of work performed and any issues. More

by dbk3sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom (Harold) Betchell
Sep 26, 2023 -

Kenny Ross Mazda responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 23, 2023

Mike was extremely helpful with the new car set up and answered all our questions. More

by Harrs5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 12, 2020

Excellent service.... friendly staff and very knowledgeable. I would absolutely recommend Kenny Ross Mazda to my coworkers, family, and friends! I have bought my Mazda there and continue to get More

by Kari
Recommend Dealer
Yes
Employees Worked With
Joe Woleslagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Kenny Ross Mazda responded

Thank you for the 5-star review, Kari! We couldn't be happier to hear that our team has provided the excellent service that we pride ourselves on here at Kenny Ross Mazda. We look forward to working with you again!

January 13, 2020

excellent service, friendly staff My experience was not enjoyable with dropping my vehicle off. I would have thought that I would have been informed that the service garage had moved More

by rpermuko
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 14, 2020 -

Kenny Ross Mazda responded

I'm very sorry that we were not clearer about this change and for any inconvenience we may have caused. I appreciate you bringing this to my attention and will discuss it with my team. Thank you for your business! Howard Boughter - Service Manager - 724-864-5100

December 21, 2019

Good experience while getting oil and tire rotation. Friendly staff, affordable, and timely. I will be back for me next oil change. Thank you for the good service More

by Brian moore
Recommend Dealer
Yes
Employees Worked With
Nick Alesi
Dec 23, 2019 -

Kenny Ross Mazda responded

Thank you for giving us the opportunity to perform your oil change and tire rotation. We're happy to see that our customer service, staff, and pricing has earned your future business. Thanks again from everyone here at Kenny Ross Mazda!

October 23, 2019

Recall/service Man who assisted me was excellent, nice, and efficient. Only negative thing: I booked service online. Went to the Mazda Service center I have used More

by KDenham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Maraney
September 17, 2019

Great Experience - in and out very efficient Will definitely go back to this dealership- very nice people and very helpful- explained everything done to my vehicle - and it was as ready for pick More

by PS
Recommend Dealer
Yes
Employees Worked With
Nick Alesi
Sep 18, 2019 -

Kenny Ross Mazda responded

Thank you for your review of Kenny Ross Mazda! We are so pleased you had a wonderful visit to our dealership and we look forward to working with you again soon. Thank you for your support and have a great day!

August 29, 2019

Good service! Only my second time for service, mazda only has 11,000 miles on it but I've been satisfied this far. Will return for service. More

by Lj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember
Aug 29, 2019 -

Kenny Ross Mazda responded

It's great to hear that you're a satisfied customer! Thank you so much for trusting the Kenny Ross Mazda team with your business. We look forward to our continued relationship.

August 22, 2019

Sales awesome, service not so much Buying my Miata was a smooth transaction. My 1 star rating is for service. The star is because they were fast. I was supposed to get my first oil chan More

by Sevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know names
Sep 27, 2019 -

Kenny Ross Mazda responded

Sevy-It's our priority to deliver honest and straightforward service so this review is surprising for me to read. I'm sorry for the way you were treated and I can assure you that we are not our to mislead anyone with our prices. I will share your feedback with our team, however, I would like to talk to you to discuss this visit. If you are willing, would you please give me a call? Thank you, Howard Boughter - Service Manager - 724-864-5100

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